Popup programs

I keep getting this same(porn) popup every day, i have google toolbar and ad-aware but still this one keeps getting through, anyone know how to get rid of it?

[Pieter_Arntz]

Hi Igor_Biscan,

Assuming your AdAware is up-to-date you can skip Step1
http://www.wilderssecurity.com/showthread.php?t=15913

Once you post your log, someone will be happy to help you analyze it.

Regards,

Pieter

Heres my log, thanks for this

Logfile of HijackThis v1.97.7
Scan saved at 15:17:48, on 16/12/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Phil\My Documents\Phil\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\ipinsigt.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
O4 - HKLM\..\Run: [susp] C:\Documents and Settings\Phil\Local Settings\Temp\susp.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} (WebInstall) - http://www.jessy.ca/england/webinstall.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} - http://www.autodesk.com/global/expressviewer/installer/ExpressViewerSetup.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.gvc.co.uk/vilardogolf/level1/level2/svideo3.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E7CDCF1-5D26-488E-9D53-0AB8B7E752E4}: NameServer = 194.72.9.34 194.74.65.68
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E7CDCF1-5D26-488E-9D53-0AB8B7E752E4}: NameServer = 194.72.9.34 194.74.65.68

Thank you

[Pieter_Arntz]

Hi Igor,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\ipinsigt.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL

O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL

O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
O4 - HKLM\..\Run: [susp] C:\Documents and Settings\Phil\Local Settings\Temp\susp.exe

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab

Then reboot and delete:
C:\Program Files\MySearch <= entire folder
C:\WINDOWS\System32\stcloader.exe
C:\Documents and Settings\Phil\Local Settings\Temp\susp.exe

Regards,

Pieter

Thank you for that, hope it works

Hi

When i went to delete C:\WINDOWS\System32\stcloader.exe, it said it was being used by another program. Any ideas on whar program it might be?

[Pieter_Arntz]

Hi Igor,

That means it was started up anyway.
Please boot into safe mode and delete it there.
It is the file that is downloading the popups.

Regards,

Pieter

Will do thanks

Strange i got the same message when i tried to delete it in safe mode

[Pieter_Arntz]

That is strange indeed.
Please have a look here: http://www.dslreports.com/forum/rema...648~mode=flat?
You will find three options to delete files that are in use.

Regards,

Pieter

[yokenny]

I believe it is best to remove new.net by Control Panel and Add/Remove Programs. If it is removed incorrectly then Internet access can be lost and be very hard to recover from. Usually the easiest way to recover after this happens is a Format and reinstall.

This site shows the recommended removal procedure:
http://www.newdotnet.com/

[Pieter_Arntz]

Hi yokenny,

You are right, but that only applies if NewDotNet is installed.
There is no sign of it in his running processes and a scan with AdAware was already done.
That is why I did not advise to uninstall it first.

Regards,

Pieter

[yokenny]

I see. I have been burned by new.net (pronounced newDOTnet) several times. I believe there are several varients of this application and unless removed correctly then Internet access could be lost.

If Ad-aware removed the application and Internet connection is still working then this is good.

Just wanted to share my bad experience and the solution I found.

See:
http://217.115.153.73/parasite/NewDotNet.html

[Pieter_Arntz]

quoting: yokenny link=board=17;threadid=17963;start=0#msg111091 date=1071648362]
I believe there are several varients of this application and unless removed correctly then Internet access could be lost.

Yes, this happened a lot with the former versions of AdAware, especially buildnumber 5. Winsock repair was needed to get your connection back.

Regards,

Pieter

[ericgoodie]

i have a program called n-CASE and i need help getting it of my system does any one know how

[Pieter_Arntz]

Hi ericgoodie,

Welcome at Wilders.

Please start your own thread, following these intructions: http://www.wilderssecurity.com/showthread.php?t=15913 and I'm positive we can help you get rid of it.

Regards,

Pieter