Acronis Universal Restore 9.1.3886 Problems???

[countryboy]

Hi,

A friend of mine is using Acronis Universal Restore 9.1.3886 and Acronis True Image Workstation 9.1.3886.

When he tried to restore an image to a computer with different hardware using Acronis Universal Restore 9.1.3886 option from the boot cd everything appears to work fine because it states that the image was Completed Successfully!

However, when you restart the computer it takes a while to load (which in most cases is normal), but when we finally get logged in it comes up with a message saying "A necessary network service is not started."

He never had an issue before restoring an image to a computer with different hardware using older versions prior to Acronis Universal Restore 9.1.3886.

Is there issues with Acronis Universal Restore 9.1.3886 and could this be causing the error he's seeing "A necessary network service is not started"?

Thanks!

[Acronis Support]

Hello countryboy,

Thank you for choosing Acronis Remote Workstation Disk Backup Software.

Please download and install the latest build (3887) of both Acronis True Image 9.1 Workstation and Acronis Universal Restore. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please also create a screenshot of the error message.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov