TI10: Problem restoring system partition

[alphamike]

Hi gentlemen,

I've got a problem with True Image 10 Home.

Having found that my trusty True Image 7 recovery CD would not work on my PC (probably missing ICH6 driver), I installed True Image Home 10 trial (trying to restore my True Image 7 images).


Note:
This is how my system is set up:
Windows XP SP2 on drive C, partition images on drive e.
Two disks on an Intel ICH6 raid controller, configured as Raid1 with two partitions (c + e).

My aim ist restore the system partition (drive c).



The TI10 rescure disk boots and performs the check of the selected image file correctly.
However, once the restore starts, the PC boots by itself and restore is not performed.

Is this a known problem or am I doing something wrong?



Thanks in advance
Andreas

[Acronis Support]

Hello alphamike,

Thank you for choosing Acronis Disk Backup Software.

Please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov