How to totally remove CA etrust Antivirus

Discussion in 'other anti-virus software' started by Artom, May 21, 2007.

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  1. Artom

    Artom Registered Member

    Joined:
    May 10, 2007
    Posts:
    2
    Hello, this is my first post, hope I've not broken any rules here? I was told to come to this forum to find advice on how I should thoroughly remove CA (etrust) Anti virus from my computer. I intend to move over to Kapersky or one of the other more useful programs.
    Any help/advice should be as simple as possible please... :-0)
    Thanks,
    Allen
     
  2. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,934
    Location:
    SW. Oklahoma
    If it doesn't remove correctly with add/remove you might try this. But do so at your own risk. Just use caution and double check before deleting anything.

    1. Start->Run->and type in: unvet32.exe
    Pay attention to what the uninstaller displays, if it can't remove
    something you'll have to delete it manually.

    2. Depending upon how badly the uninstaller failed after you've ran it
    you "may" need to manually delete the following:
    * C:\Windows\AVShlExt.dll
    * C:\Windows\System32\ISafeIf.dll
    * C:\Windows\System32\iSafProd.dll
    * C:\Windows\System32\VetRedir.dll
    * C:\Windows\System32\Drivers\VetEBoot.sys
    * C:\Windows\System32\Drivers\VetEFile.sys
    * C:\Windows\System32\Drivers\VetFDDNT.sys
    * C:\Windows\System32\Drivers\Vet-Filt.sys
    * C:\Windows\System32\Drivers\VetMonNT.sys
    * C:\Windows\System32\Drivers\Vet-Rec.sys
    * C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
    * The EZAV start menu program group located in Start->All Programs
    * In the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Ant i-Virus

    If EZAV is the only eTrust software you've ever installed it should be
    safe to remove in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates

    If you had to manually remove any files run UnVet32.exe again to see
    what it displays. If it displays a successful message it will delete
    itself, thus a complete uninstall."
     
  3. Artom

    Artom Registered Member

    Joined:
    May 10, 2007
    Posts:
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    Thank you for your very clear advice. I am very new to this sort of practice and somewhat reluctant to start manually removing stuff...?
    However, i can see that you really do know what you are talking about, and I'm going to give it a good try once this current AV version runs out.
    Once again, thank you very much for your time & advice!
    Allen
     
  4. rfr88

    rfr88 Registered Member

    Joined:
    Oct 19, 2007
    Posts:
    1
    Location:
    Redwood City, CA

    This is the only complete description of how to revmove CA antivrus that I have found. I did it....had to go to safe mode to remove some of the VET...stuff, but EUREKA! It worked. Many thanks!
     
  5. mercurie

    mercurie A Friendly Creature

    Joined:
    Nov 28, 2003
    Posts:
    2,448
    Location:
    Sky over the Wilders Forest
    On PC 1 I have a file that I could not get rid of (from long ago) it is the one that shows Sammysafe or what ever the hell that thing was and it makes MS security center show two AVs going with at least one up to date. No real harm.

    I may take a look at these items and give it another try. Thanks BigC :thumb:
     
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