install problems

[redwolfe_98]

i tried to install processguard (the free version), but, when i rebooted, i got an error message, "could not attach to kernel driver", "make sure processguard is installed", and "processguard not running". i rebooted, again.. same thing. i uninstalled PG, and tried installing it again, only with every security program disabled. still, the install failed with "could not attach kernel driver", etc.

[gkweb]

Which other software ar you using ?

i remember to have see this with Abstrusion Protector (sorry i forgot to write this here) when i was testing it, but other people uses AP without any pb.

[Peter2150]

Assuming you got Abtrusion Protector into the proper install mode, you should have no problems from it.

[redwolfe_98]

i am using etrust's ez av, trojan hunter, regprot, htastop, analog-x's script defender, and the kerio 2.15 firewall with win xp home. i tried installing PG again with "everything" disabled, but it still didn't work for me. i have previously installed and uninstalled etrust's version of zone alarm.. i don't know if that could be causing the problem.. when i uninstalled PG the second time, in safe mode, when i clicked remove, again i got the message driver kernel not attached".. i saw in one of gavin's posts to make sure that it is attached.. i don't know how i am suppose to do that..p.s. i have also previously had tiny's tpf 5.0 installed..'don't know if that could be causing a problem.

[gkweb]

May be had you before a previous PG version ?

[redwolfe_98]

no, i did not have the older/previous version of PG installed. maybe that is part of the problem.. i will wait until the next updated version comes out, and then try again, only this time i will disable my kerio firewall and see if that makes a difference. i was trying to install the free version of PG, not the full version.

[Pilli]

Redwolfe_98, I have found that you need the procguard.sys NOT to be running after you uninstall you can check that with system information - software environment - system drivers.
Once you know that it is stopped - remove pgguard.dll /sysstm32/ & procguard.sy from /systm32/drivers.

Search the registry using a Find on procguard and delete each key found, especially the run keys. You need not delete the keys that are titled "Legacy Drivers"

Then reboot and try a re-install.

HTH Pilli