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#1
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i also have the rightfinder program on my computer, but i am not as computer literate as the other person who had it...could someone please explain to me how to get rid of this program? thank you
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#2
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Hi vik,
Please go to http://www.tomcoyote.org/hjt/, and download 'Hijack This!'. Unzip, doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log as a .txt file, and copy and paste its contents into your next post. Most of what it lists will be harmless, so do not fix anything yet. Regards, Pieter
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Regards, Pieter Itīs nice to be important, but itīs more important to be nice. Remove & Prevent spyware It's human to make mistakes. It's even more so to blame the computer for it. |
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#3
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Pieter,
thank you very much for helping me. i greatly appreciate you taking your time to do this for me. i downloaded hijackthis and this is what the log file showed...i hope this is what you were telling me to do. Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe C:\Program Files\National Instruments\Shared\License Manager\Bin\nilm.exe C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\atiptaxx.exe C:\Program Files\Compaq\EAB\EabServr.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe C:\WINDOWS\System32\ctfmon.exe D:\Program Files\AIM95\aim.exe D:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE C:\Program Files\Microsoft Office\Office10\msoffice.exe D:\Program Files\DataStudio\PASPortal.exe D:\Program Files\3M\PSN2Lite\Psn2Lite.exe D:\PROGRA~1\3M\PSN2Lite\PSNGive.exe C:\Program Files\Internet Explorer\iexplore.exe D:\Documents and Settings\CLASS2006\Local Settings\Temp\HijackThis.exe C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\PROGRA~1\WINZIP\winzip32.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rightfinder.net/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.rightfinder.net/search/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rightfinder.net/hp/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rightfinder.net/hp/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rightfinder.net/search/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.rightfinder.net/search/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.rightfinder.net/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.rightfinder.net/search/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.stevens.edu/proxies.pac R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;127.0.0.1;<local> R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "D:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [sureshotpopupkiller] "D:\Program Files\Stop-the-Pop-Up Demo\stopthepop.exe" -minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide O4 - HKCU\..\Run: [AIM] D:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "D:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE" O4 - HKCU\..\Run: [AddClass] C:\WINDOWS\AddClass.exe O4 - Startup: Shortcut to Free Sticky Notes.LNK = D:\Program Files\Free Sticky Notes\freenote.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE O4 - Global Startup: PASPortal.lnk = ? O4 - Global Startup: Post-itŪ Software Notes Lite.lnk = D:\Program Files\3M\PSN2Lite\Psn2Lite.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O13 - DefaultPrefix: http://ehttp.cc/? O13 - WWW Prefix: http://ehttp.cc/? O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/1772175bb1126cac8319/netzip/RdxIE2.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab |
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#4
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Hi vik,
No problem. That's why we're here. ![]() First: Download, unzip and run: http://www.spywareinfo.com/~merijn/files/cwshredder.zip Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rightfinder.net/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.rightfinder.net/search/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rightfinder.net/hp/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rightfinder.net/hp/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rightfinder.net/search/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.rightfinder.net/search/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.rightfinder.net/search/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.rightfinder.net/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.rightfinder.net/search/ R3 - Default URLSearchHook is missing O13 - DefaultPrefix: http://ehttp.cc/? O13 - WWW Prefix: http://ehttp.cc/? O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/1772175bb1126cac8319/netzip/RdxIE2.cab Then reboot and keep us posted, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. Remove & Prevent spyware It's human to make mistakes. It's even more so to blame the computer for it. |
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#5
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hi pieter,
i believe i did everything you said to do. again thank you very much, and i'll let you know how it all turns out |
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#6
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pieter,
hi, its me again, i still got hte page again...i don't understand why, im really sure that i followed the directions to a t. |
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#7
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hi, its me again...it doesn't seem like my last post actually posted, so im posting again just in case, i tried what you had said, and the page still came up again, im pretty sure i followed exactly what you had said to a t.
regards, vik |
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#8
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Hi Vik!
Was the program gone, then returned? If so, it is likely that you indeed cleaned it off but then were re-infected. Basically, I would recommend Javacool's Spywareblaster to block such nasties from installing. However, similar results could be achieved through tightening of browser security settings.
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"The price of freedom is eternal vigilance." - Thomas Jefferson |
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#9
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Hi vik,
Could you please post a new HijackThis log, so we can see how far we got? Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. Remove & Prevent spyware It's human to make mistakes. It's even more so to blame the computer for it. |
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#10
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hi,
i will post my new log as soon as i can...again, thank you for helping me... vik |
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#11
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hi, i removed the items that i recognized from the last time you had said to remove the items, so here is what is left...maybe i forgot to remove a certain item
Logfile of HijackThis v1.97.3 Scan saved at 1:31:28 PM, on 11/13/2003 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe C:\Program Files\National Instruments\Shared\License Manager\Bin\nilm.exe C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\atiptaxx.exe C:\Program Files\Compaq\EAB\EabServr.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe C:\WINDOWS\System32\ctfmon.exe D:\Program Files\AIM95\aim.exe D:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE C:\Program Files\Microsoft Office\Office10\msoffice.exe D:\Program Files\DataStudio\PASPortal.exe D:\Program Files\3M\PSN2Lite\Psn2Lite.exe C:\Program Files\Common Files\Real\Update_OB\rndal.exe D:\PROGRA~1\3M\PSN2Lite\PSNGive.exe C:\Program Files\Messenger\msmsgs.exe D:\Documents and Settings\CLASS2006\Desktop\Desktop\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.stevens.edu/proxies.pac R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;127.0.0.1;<local> O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "D:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide O4 - HKCU\..\Run: [AIM] D:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "D:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE" O4 - HKCU\..\Run: [AddClass] C:\WINDOWS\AddClass.exe O4 - Startup: Shortcut to Free Sticky Notes.LNK = D:\Program Files\Free Sticky Notes\freenote.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE O4 - Global Startup: PASPortal.lnk = ? O4 - Global Startup: Post-itŪ Software Notes Lite.lnk = D:\Program Files\3M\PSN2Lite\Psn2Lite.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab are there any programs that are known to bring rightfinder to someone's computer? |
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#12
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Hi vik,
This one needs fixing: O4 - HKCU\..\Run: [AddClass] C:\WINDOWS\AddClass.exe Then boot into safe mode and delete: C:\WINDOWS\AddClass.exe So how did I get infected in the first place? Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. Remove & Prevent spyware It's human to make mistakes. It's even more so to blame the computer for it. |
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