Licence renewal?

[DavidCo]

I have just got a notification from Aspect (UK) saying that my licence (1st) expires in 30 days.
I also have a 60 day addition for the participation in the survey.
I have e-mailed them, but why didn't they know.

Originally Posted by DavidCo

I have just got a notification from Aspect (UK) saying that my licence (1st) expires in 30 days.
I also have a 60 day addition for the participation in the survey.
I have e-mailed them, but why didn't they know.

I don't know why these resellers/distributors don't know . This is an issue connected to them so they are the onliest who can help you

[Blackspear]

Hi DavidCo, please eMail sales @ eset.com with a link to this thread and they should be able to sort it out for you.

Let us know how you go...

Cheers

[DavidCo]

Blackspear

Done, will post results.
Cheers

[DavidCo]

Blackspear

Sent email to ESET sales and Aspect but have not had a reply.
Have taken off 'silent' mode.

[Blackcat]

David,

I would try phoning them now

[PatG]

According to records, my license expires on 7-17-06, but so far, have not received any kind of popup notice. How far in advance should I receive notice?

[DavidCo]

PatG
Take off silent mode
http://www.wilderssecurity.com/showt...license+notice

[PatG]

Originally Posted by DavidCo

PatG
Take off silent mode
http://www.wilderssecurity.com/showt...license+notice

It is already in the "off" position.

[Blackspear]

Originally Posted by PatG

According to records, my license expires on 7-17-06, but so far, have not received any kind of popup notice. How far in advance should I receive notice?

I think it is 14 days prior to expiry.

Cheers

[alant56]

Hi PatG/Blackspear

It's actually 10 days prior to expiry and should then pop up every day, giving a link to visit for renewal (until expiry or it is renewed).

Alternatively, you should be able to renew from US website (I see you are based South Alabama) www.eset.com if less than 30 days to expiry.

[Blackspear]

Originally Posted by alant56

Hi PatG/Blackspear

It's actually 10 days prior to expiry and should then pop up every day...

Thanks Alan, I knew it was more than a week but wasn't certain exactly how long.

By the way, welcome to Wilders

Cheers

[alant56]

Hi David

I'm sending you a private message on this one.

[PatG]

Gosh Guys, thanks for the valuable info! No one values info until they really need it and sincerely appreciate the input. Will be watching for the popup!
:-)