Scheduling a Backup Task-Password Error

[Henri Blits]

I try to schedule a backup task upon computer shutdown (Basic Full Backup already completed) Now only going for incrementals.

In my log of activity, I keep getting the message "Operation completed with Errors"...thank you very much!..

When I hover over the error code it tells me to "please check the archive backup password in the task script...OK...Where the heck is the task script? and how do I get to it? ..And why is there a password error in the first place..I keep using the standard Windows password when I logon..Anybody know what the problem is?
Thanks...
Henri

[shieber]

The script files are xml format and located in :C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts" -- that's assumng your system drive is C:.

The script files have a tis extention. To know which one is the one you want, edit it in ATI, then go to the script file directory and look for the file with the msot current date-time stamp.

The archive pasword isn't necessarily your windows one. It's whatever you assigned when creating the script or have set in the ATI defaults for backup.

Hope that helps,

[Henri Blits]

Hi Shieber,
Thank you for your response. Here is the weird thing. My App Data Directory is located in my Admin Folder. When I open it...There is only one directory for Microsoft. Nothing for Acronis...Go Figure!
Any thoughts on that?
Henri

[Acronis Support]

Hello Henri,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build of the respective version of Acronis True Image which is available at: http://www.acronis.com/homecomputing/support/updates/

Could you please reproduce the problem and collect Acronis True Image log which can be saved from Tools -> Show Log -> Diskette icon?

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva