Error finding partition after upgrading drive

[ashealey]

I had to replace my main hard drive yesterday after the old one started hanging on certain spots. I upgraded from a WD 80Gb drive to a Seagate 120Mb.

I used the Seagate DiscWizard tool to do the migration. It partitioned/formatted the new drive and copied all of the data over and made everything bootable. Actually a pretty painless process and the system seems to mostly work fine.

There are two other external drives on the system (both USB) and they come up fine mounted under their old mount points.

The only problem I've found is that now whenever Acronis tries to do a backup, it fails w/ the following error message:

Can not find a partition with the path \local\hd_sign(E4651A0A)\part_sn(A0E4408EBCA0E47E)start(64260).

I'm assuming for some reason it's looking for the old physical drive. Where is it looking for this and how do I get it so that my backups will complete?

Thanks

[Acronis Support]

Hello ashealey,

Thank you for choosing Acronis Disk Backup Software.

We need some additional information to investigate this issue thoroughly and to provide you with a possible workaround.

Please explain your step-by-step actions which you took that led you to this error. Please also send us a screen shot of the error, if possible. Where did you try to store the image to? Did you use Acronis True Image Bootable Rescue Media or did you use Acronis True Image in Windows? Did you use scheduled tasks to back up you system or you perform backups manually with help of "Create Backup Wizard"?

Thank you.
--
Aleksandr Isakov

[ashealey]

The process was to install DiscWizard and the new drive into the system. DiscWizard then walks you through creating the new partitions, copying all of the data from the old drive to the new drive, then resetting the jumpers to make the new drive the bootable drive. It takes care of resetting the OS boot parameters so that everything boots. You remove the old drive and the system now is installed on the new drive and works just fine.

The problem is that my scheduled tasks now will not run. The logs give the message that I posted in my original post. It's part of the log from the run. I hadn't thought about it, but it could be the scheduled task that's doing it. I'll try a regular backup and see if that works. If it does I'll delete the old task and make a new one.

[ashealey]

It was the scheduled task. Apparently the scheduled tasks use the hardware path for the backup and not the mount point name, so the task could not find the old drive.

Running a regular back worked fine. Deleting and recreating the task worked fine too.

Thanks for the help.

[Acronis Support]

Hello ashealey,

Apparently the scheduled tasks use the hardware path for the backup and not the mount point name, so the task could not find the old drive.

Yes, you are absolutely right. The scheduled tasks created with Acronis True Image contains the information about hard drive and partitions on the hardware level. Therefore, the scheduled tasks created on one hard drive and transferred to another most likely will not work.

Thank you.
--
Aleksandr Isakov