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Old June 3rd, 2006, 10:35 AM
DanAcronis DanAcronis is offline
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Join Date: Jun 2006
Posts: 1
Question From CD Boot - How to save image to a Fat32 partition on secondary harddrive?

I'm booting off of the Acronis True Image 8.0 CD.

It sees both of my harddrives just fine when asking what parition(s) I want to backup, but it doesn't see my second (hdb) harddrive when it wants to know where I want to save the image. How can I save the image to my second harddrive's Fat32 partition?

Thanks,
Daniel

System
Asus A7V
AMD 900MHz T-Bird @ 950MHz (9.5x100)
512MB
120GB, 320GB
Leadtek GF4 Ti4400 128MB, Voodoo5 5500 PCI
WinME, VectorLinux

120GB:
hda1 - WinME, Fat32 <-----What I want to backup
hda5 - swap
hda6 - VectorLinux, ReiserFS
hda7 - ArchLinux, ReiserFS
hda8 - Xubuntu, ReiserFS
hda9 - /home
hda10 - Storage, Fat32, 55GB

320 GB:
hda1 - Fat32, 100GB <------Where I want to back it up to
hda2 - ReiserFS, 200GB
  #2  
Old June 5th, 2006, 01:40 AM
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Acronis Support Acronis Support is offline
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Join Date: Apr 2004
Posts: 25,885
Default Re: From CD Boot - How to save image to a Fat32 partition on secondary harddrive?

Hello Daniel,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

Please make sure also that the bootable rescue media was created with the latest build.

Please try the following workaround:

Please boot your computer from the Acronis True Image rescue disc (the full version) and press F11 key when the "Starting Acronis Loader..." message appears. After you get the "Linux Kernel Settings" prompt, please add the "acpi=off noapic" parameter (without quotes) to the end of the Linux kernel command line (do not remove the word "quiet") and click on the OK button.

If that does not help, please download and install the trial version of Acronis True Image 9.0 which is available at http://www.acronis.com/homecomputing...oad/trueimage/

Please create an image within Windows, then create the new bootable rescue media, boot your computer from it and try to restore the image.

If the problem still persists, please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux kernel command line" prompt, please modify it in the following way:

quiet acpi=off noapic, click on the OK button and choose "Full Version".

If that does not help, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva
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