Update of a definition of SpywareBlaster3.5 goes wrong.

[yuuki]

How do you do.

I am a Japanese Windows OS user. It remained for two years and SpywareBlaster is used regularly.

In some cases, he wants to surely announce you, and I will write here.

Although it is very regrettable -- The newest definition of SpywareBlaster3.5 cannot be updated.
The following error messages are displayed after installation.

*****

Database Error
The SpywareBlaster database may be corrupted or missing.
Click on the link below to run Check for Updates and download the latest database.

*****
Furthermore, the -- update itself goes wrong.

Although the download itself is successful, the following message comes out immediately after an end.

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Error Downloading Updates
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There was an error downloading the database files.
Please make sure that SpywareBlaster has access to the Internet, and that you have disabled any proxies or other filtering programs.
---------------------------
OK
---------------------------

Protection of SpywareBlaster cannot be confirmed as a result.

When "Alternative Update Method" is used, the bar in which progress is shown is hardly extended, and "Estimated time left" and "Transfer rate" are displayed as "n/a".
and -- the following modal dialogs are displayed and it finishes.

---------------------------
Error Downloading Updates
---------------------------
There was an error downloading the database files. Please make sure that SpywareBlaster has access to the Internet, and that you have disabled any proxies or other filtering programs.
---------------------------
OK
---------------------------

Windows2000 ProfessionalSP4 is installed in my personal computer. It seems that however, the phenomenon with the same said of other Japanese versions Windows is checked.
I think that this problem originates in a character code peculiar to a Japanese version.
(Since it is not so detailed about a program, it may be wrong)

In case of as it is, the user of Windows in the Japanese area may have to give up use of SpywareBlaster.
It is very regrettable.
Don't I have this problem solved somehow?
Then, it is very glad if it can be given. but -- is it difficult?

Apology:
I can hardly understand English. By that, the text written in Japanese was translated using the site on the Internet.I am very sorry if this text is unclear.

[javacool]

Hi,

Thank you for the bug report.

This issue should be fixed in SpywareBlaster 3.5.1, which will be released very shortly.

Best regards,

-Javacool

[yuuki]

Thanks, Javacool

What a prompt action -- I appreciate truly.

Luckily, I feel easy from now on and enjoy the Internet.

-Yuuki