Existing Customer Migration - Page 6

Acadia · #**126** July 24th, 2008, 08:44 AM

Ok, guys, a question or two. Even though I received this new version from Todd, I have not yet installed it. I don't see anything in it that I need however I do want to remain on the same coding as everyone else. I do not have my system Raided. So, do I simply uninstall the old and install the new? Do I only need to do this in my Primary Snapshot? What if I recover an old Archive on top of my Primary, would that hose or undo this new version? What if I have this ActiveX problem that some have had, what do I do then? Thank you.

Acadia

starfish_001 · #**127** July 24th, 2008, 11:13 AM

Quote:

Originally Posted by Acadia

Ok, guys, a question or two. Even though I received this new version from Todd, I have not yet installed it. I don't see anything in it that I need however I do want to remain on the same coding as everyone else. I do not have my system Raided. So, do I simply uninstall the old and install the new? Do I only need to do this in my Primary Snapshot? What if I recover an old Archive on top of my Primary, would that hose or undo this new version? What if I have this ActiveX problem that some have had, what do I do then? Thank you.

Acadia

Uninstall FD in current snapshot
Install new FD - reboot as normal

reboot to new snapshot - in my experience every snapshot has the ActiveX issue - uninstall FD old install FD new - everything fixed in this snapshot. Fix others as required

Same process for archives when restored - simply install new version to fix activex problem

Acadia · #**128** July 24th, 2008, 11:15 AM

Thanks, starfish.

Acadia

DVD+R · #**129** August 3rd, 2008, 09:24 PM

Recieved the download link in just a few hours

Also installed Vista 64bit on a snapshot perfectly

Longboard · #**130** August 4th, 2008, 02:36 AM

tradetime · #**131** August 4th, 2008, 05:34 PM

Ha, you just can't keep a good product down. This is akin to that phone call out of the blue from a long lost friend. Very welcome! Have only just found the thread as I was searching for info on compatibility with Raid 1 as I will shortly be retiring my old desktop and want to keep FD-ISR alive for my new one, which may be Raid 1.

sukarof · #**132** August 5th, 2008, 12:40 AM

Any news about this bug some are having?

Quote:

$ISR folder not found
FirstDefence-ISR ERROR - Press any key to boot windows"

I have a friend who installed the latest FDISR (he had RAXCO version earlier)
When he tries to reboot to a secondary snapshot he gets that error.
He doesnt have RAID,just plain SATA 2 drive. When he uninstall the new version and install the older all is fine.

Peter2150 · #**133** August 5th, 2008, 07:56 AM

Quote:

Originally Posted by sukarof

Any news about this bug some are having?

I have a friend who installed the latest FDISR (he had RAXCO version earlier)
When he tries to reboot to a secondary snapshot he gets that error.
He doesnt have RAID,just plain SATA 2 drive. When he uninstall the new version and install the older all is fine.

Did he get the latest patch which fixed that?

sukarof · #**134** August 7th, 2008, 12:44 AM

Quote:

Originally Posted by Peter2150

Did he get the latest patch which fixed that?

No, I have missed that there was a patch published. But the latest version fixed that error.
Now he gets the ActiveX error. But that is no problem since it can easily be fixed with a reinstall in the second snapshot.

Phil J · #**135** April 6th, 2009, 03:17 PM

Is the info here still valid as I have sent the email but haven't received a response as yet.

thanks

Longboard · #**136** April 6th, 2009, 07:10 PM

@philJ
Yes.
There has been a new version released: see here:
http://www.wilderssecurity.com/showthread.php?t=235424
Give Todd a day or two to respond.
Sometimes his email filters dump some messages: he is usually able to respond if there is an issue as he watches the forums.
You could try an e-mail with a different subject heading to get his attention.

I don't think there has been a problem for any user with a legit license.

Phil J · #**137** April 7th, 2009, 07:28 AM

Hi, and thanks. I got the email this morning and mailed all the required details.

Leapfrog Software · #**138** April 8th, 2009, 11:16 AM

Greetings Phil J,

I have not yet seen the details on your email yet. Please send again and I will process today. As mentioned *sometimes* the email filters will trap or reject emails. Although frustrating and rare (I think), having our filters lowered allows hords of junk mail.

Phil J · #**139** April 8th, 2009, 06:24 PM

OK, thanks Todd, sending now.

Phil J · #**140** April 10th, 2009, 06:28 AM

Todd,

Did you receive the email I sent?

Thanks

Leapfrog Software · #**141** April 11th, 2009, 08:18 PM

Not yet. Just cut and paste in a PM to me.

Phil J · #**142** April 13th, 2009, 07:22 AM

Thanks again Todd, PM sent.

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