Wilders Security Forums  

Go Back   Wilders Security Forums > Official ESET Support Forum > ESET Business Users Products Forum > ESET Server & Remote Administrator
User Name
Password
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread
  #1  
Old June 26th, 2012, 03:32 AM
duijv023's Avatar
duijv023 duijv023 is offline
Frequent Poster
 
Join Date: Feb 2006
Location: Rijnsburg, Netherlands
Posts: 230
Default ERAS errors while downloading updates for mirror

Hi,

On regular base (sometimes every few weeks), i need to restart the RA-service on the Windows server where my mirror is on. I had that on all earlier versions, and still this occurs also on v5. And for the record: not only on my old and new server, but i see this also on customers' servers. Personally I consider this as very annoying. So the big question is: does anyone recognize this? (seen from Eset's perspect: hopefully not as that would be really bad). My installed RA version is: v5.0.119.0

I just do 'normal' updates and on the other settings XML are only Dutch and English Antivirus versions activated.
Now again all clients were on v7230. The update sequence was hanging at 39%.

First i cleared the update cache, and ran update: same result.
Then restart the RA-service, cleared the update cache, and ran update: same result.
Then restart the RA-service again, cleared the update cache, and ran update: finally successful.

We have a very good internet connection. My firewall showed no warnings or better: did not block anything.
My 6 month old Windows 2008R2 server shows no error, and also the RA server logfile (level 2 and aboveshows no errors), just that the update event was fired. I've changed the logging level to 3, hopefully this will help.

the very big question is for me: why does this occur? Is this issue software related, or is it update related? This, because it seems to me that the update sequence stops after downloading on the moment that it should switch to compiling mode?

Greetings from Holland
  #2  
Old July 9th, 2012, 03:02 AM
duijv023's Avatar
duijv023 duijv023 is offline
Frequent Poster
 
Join Date: Feb 2006
Location: Rijnsburg, Netherlands
Posts: 230
Default Re: ERAS errors while downloading updates for mirror

The problem seems to be gone. After unconfiguring the mirror, I deleted the mirror folder, recreated and reconfigured the mirror again.
Now it is working for almost a week already
 

Wilders Security Forums > Official ESET Support Forum > ESET Business Users Products Forum > ESET Server & Remote Administrator « Previous Thread | Next Thread »

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 09:13 AM.


Powered by vBulletin® Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Copyright ©2002 - 2013, Wilders Security Forums