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  #1  
Old June 20th, 2012, 01:42 PM
Chiron Chiron is offline
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Default Is TrustPort still supported

Hello, I recently realized that all emails I was sending to TrustPort was bouncing back. I was using How to Report Malware or False Positives to Multiple Antivirus Vendors.

I then realized that their forum is shut down. See here.

I then tried to contact them at:
sales@trustport.com, support@trustport.com, and info@trustport.com (as seen on their support page) and all of them were bounced back too.

Does anyone know what's going on with TrustPort? Is the company shutting down, or undergoing maintenance, or what? Whatever is going on I'm forced to, at least temporarily, remove their email address from my article as its not working.

If anyone could let me know what's going on I'd really appreciate it.

Thanks.
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  #2  
Old June 20th, 2012, 06:40 PM
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marciocruz marciocruz is offline
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Default Re: Is TrustPort still supported

the trusport facebook page, have some response,they are givingaway key,for there antivirus.

And the tweeter got a tweet on 17/06/2012.

maybe some maintenance?
  #3  
Old June 20th, 2012, 09:36 PM
Chiron Chiron is offline
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Default Re: Is TrustPort still supported

Thank you.

I just wonder what's going on with the email addresses then. Hopefully we'll find out soon.
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  #4  
Old June 25th, 2012, 06:00 PM
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marciocruz marciocruz is offline
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Default Re: Is TrustPort still supported

hi,


they are now launching the new website and products

http://www.trustport.com
  #5  
Old June 25th, 2012, 06:12 PM
Chiron Chiron is offline
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Default Re: Is TrustPort still supported

Quote:
Originally Posted by marciocruz
hi,


they are now launching the new website and products

http://www.trustport.com
Thanks.

Hopefully when all the dust from the maintenance has cleared the email addresses will work as well.
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  #6  
Old June 26th, 2012, 09:40 PM
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hayc59 hayc59 is offline
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Default Re: Is TrustPort still supported

They just posted today a new version out
TrustPort Antivirus v13.0.0.5060
http://www.trustport.com/en/download
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  #7  
Old June 27th, 2012, 05:06 AM
gery gery is offline
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Default Re: Is TrustPort still supported

it is much much lighter and faster in my first hour use of Total protection
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  #8  
Old June 28th, 2012, 01:12 AM
gery gery is offline
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Default Re: Is TrustPort still supported

anyone knows if there is a removal tool for TP because there is a security center of the AV that does not want to go off my laptop.... i have tried zsoft revo and AC to remove but it still remains there
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  #9  
Old June 28th, 2012, 12:34 PM
newone newone is offline
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Default Re: Is TrustPort still supported

hi, check their website,
  #10  
Old June 28th, 2012, 05:46 PM
Chiron Chiron is offline
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Default Re: Is TrustPort still supported

The email addresses are still not working. Does anyone know what is going on?
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  #11  
Old July 8th, 2012, 02:42 PM
Chiron Chiron is offline
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Default Re: Is TrustPort still supported

Quote:
Originally Posted by Chiron
The email addresses are still not working. Does anyone know what is going on?
The email addresses are still down.

Any ideas?
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  #12  
Old July 8th, 2012, 03:09 PM
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marciocruz marciocruz is offline
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Default Re: Is TrustPort still supported

Quote:
Originally Posted by Chiron
The email addresses are still down.

Any ideas?

i have send a email to info, and is working

and support too,

you can contact trustport on trustport facebook page

h**p://www.facebook.com/trustport

Last edited by marciocruz : July 8th, 2012 at 03:15 PM.
  #13  
Old July 8th, 2012, 03:28 PM
Chiron Chiron is offline
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Default Re: Is TrustPort still supported

I just tried sending them an email from another email address and it looks like it went through. I wonder if they put a block for my other email address because I sent them too many emails.

Thanks.
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