CD Drive problem

[samy]

I have a HP laptop running WIN7 Professional. Yesterday I remarked that the CD drive is not shown on the desktop. I open Disk Management, and either there the CD drive is not shown.
The lonely action (change) I did was to remove and reinstall Nero.

Thanks

[ronjor]

http://windows.microsoft.com/en-us/w...troubleshooter

[nosirrah]

This sounds like the classic upper/lower filter problem.

I do not know your level of skill but if you search for "optical drive" + "filter fix" you will find everything from automated fixes to step by step manual registry editing steps.

[kdcdq]

I have seen this same problems many times, especially on Vista. Microsoft has a "FixIt" that makes some registry hacks and does, indeed, Fix It.

[stapp]

Here is the Microsoft fix-it page for it

http://support.microsoft.com/mats/cd...ve_problems/en

If you want to fix it yourself (upper/lower filter fix) see this page (scroll down a little way)

http://support.microsoft.com/kb/982116/en-gb

[samy]

Many thanks to all of you for your kind assistance.

Nosirrah
I followed the steps for the "manually editing" process.
(deleting Lower and Upper filter as per the instructions in - http://support.microsoft.com/kb/982116 )
It solved the issue

Stapp
Above instructions are different then the ones in -
http://support.microsoft.com/kb/982116/en-gb


Thanks