Blue Screen Everytime Backup Attempted

[Aeon]

I just purchased Acronis True Image 10 and am trying to perform my first backup. Everytime I try to perform any type of backup whether individual files or complete backup, I get kicked to the Blue Screen with the following Message:

Kernal Inpage Error

I then have to kill the power to reboot. It's getting very frustrating. I'm running Vista with an Evga 7900 KO video card, an AMD 4600 Dual Core processor and 2 gig of ram.

Any advice would be appreciated.

Thanks.

[Acronis Support]

Hello Aeon

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

Please make sure you use the latest build (4940) of Acronis True Image 10.0 Home. To get access to updates you should first register your software.

If updating does not solve the issue, please download the latest version of Acronis drivers, unpack the archive and install unpacked MSI package.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please write down the exact error message. You can also use a digital camera to make a shot of the screen.

Please also perform the actions described in this previous post to enable Windows mini-dumps. Reproduce the issue and collect mini-dump files from specified location.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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Marat Setdikov