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  #251  
Old February 25th, 2013, 06:29 AM
vojta vojta is offline
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Default Re: Norton 2013 Products Final Released.

In the posts I have found about this at Symantec's forum people say that they ignored the warning and everything seemed to be fine between the latest version of Norton and Malwarebytes. For example:

http://community.norton.com/t5/Norto...-3/td-p/914569

Is there someone who has found a real problem running both? If not, this could be just a generic warning like the ones that Avira makes during installation, nothing serious.
  #252  
Old February 25th, 2013, 11:42 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by itman
According to the posting on the Norton forum for NIS/NAV, this latest 20.3 full installation was flagging as incompatiable not just the Pro version but also the free version. We'll see since I haven't been upgraded to 20.3 patch yet and I use the free ver. of MBAM.

Also as recently as a couple of months ago, I was using MBAM Pro with no conflicts with NIS 2013. I did set all the recommended exclusions in both MBAM Pro and NIS 2013.
the exclusions are because of a degree od incompatibility between those two products,like I said there has been some issues for ages,the size of those issues does seem to vary with release number!
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  #253  
Old February 25th, 2013, 12:59 PM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by steve1955
the exclusions are because of a degree od incompatibility between those two products...

Setting the exclusions is probably a good idea regardless of what AV you are running with it.
  #254  
Old March 11th, 2013, 08:12 AM
rinem rinem is offline
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Default Re: Norton 2013 Products Final Released.

Any performance differences between NAV and NIS?
  #255  
Old March 11th, 2013, 09:20 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by rinem
Any performance differences between NAV and NIS?

Do you mean impact on system resources or ability to protect the system?
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  #256  
Old March 11th, 2013, 10:24 AM
rinem rinem is offline
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Default Re: Norton 2013 Products Final Released.

Impact on system resources
  #257  
Old March 11th, 2013, 11:47 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by rinem
Impact on system resources

I've mainly used NIS over the years, but the contact I've had with NAV on other systems suggestions that it has a very similar feature set (minus the firewall of course). NIS, NAV and also N360 have "performance monitoring" which introduces significant overheard and which I personally consider useless. To significantly reduce the impact of the Norton products turn off performance monitoring, background optimization (unless you want defrag running in the background) and "monthly reports". Also, I recommend turning ON boot time scanning and set to Normal. It will slightly increase the boot time in exchange for a regular check for rootkits while booting (Off by default). Hope this helps.
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  #258  
Old March 11th, 2013, 12:12 PM
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Default Re: Norton 2013 Products Final Released.

I have a license for Norton Internet Security and have a question. If I install it on my computer is there a way to opt out of installing the firewall?
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  #259  
Old March 11th, 2013, 12:47 PM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by acr1965
I have a license for Norton Internet Security and have a question. If I install it on my computer is there a way to opt out of installing the firewall?

Nope.
  #260  
Old March 11th, 2013, 01:19 PM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by xxJackxx
Nope.
ok thanks...won't be using it then
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  #261  
Old March 12th, 2013, 05:36 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by acr1965
ok thanks...won't be using it then
Perhaps it's possible to use NAV with the NIS key? If Symantec would count that as a "downgrade"
Maybe someone got the answer to that
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  #262  
Old March 12th, 2013, 06:18 AM
zerotox zerotox is offline
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by SweX
Perhaps it's possible to use NAV with the NIS key? If Symantec would count that as a "downgrade"
Maybe someone got the answer to that

Unfortunately it is not possible.
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  #263  
Old March 12th, 2013, 06:39 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by zerotox
Unfortunately it is not possible.
Too bad
That's something that every vendor should have as an option for it's customers that uses the vendors suite to be able to downgrade to the AV as long as the license is valid
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  #264  
Old March 12th, 2013, 07:51 AM
zerotox zerotox is offline
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by SweX
Too bad
That's something that every vendor should have as an option for it's customers that uses the vendors suite to be able to downgrade to the AV as long as the license is valid

Yes, I agree with you. But besides ESET and Trustport, I don't know about other vendors allowing for downgrade. Kaspersky, Avira, F-secure, Bitdefender would not allow that.
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  #265  
Old March 12th, 2013, 08:03 AM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by zerotox
Yes, I agree with you. But besides ESET and Trustport, I don't know about other vendors allowing for downgrade. Kaspersky, Avira, F-secure, Bitdefender would not allow that.
Right, hehe wishful thinking from my side I see.
I actually thought it was more common that vendors did allow this but I think I was wrong.
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  #266  
Old March 12th, 2013, 05:32 PM
er34
 
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by zerotox
Unfortunately it is not possible.


Actually, it is possible.

I have worked with Symantec and Norton team for about 18 months and this is something performed regularly.

If you have valid Norton 360/Norton IS lic, just contact Norton Support or Norton Support - preferably chat.

Then, explain the agent your case and your wish - they will confirm.
The procedure requires them to perform the downgrad by remotely connecting to your machine using their remote support software (Log Me In).

Then the agent will disable/cancel your current account, he/she will uninstall your current Norton IS/360, etc, he/she will reboot, will install Norton AV (for example), will activate and update it, and will provide you with a licence for Norton AV. The new licence code will be with the same validity (expiration date) as your initial licence.
The agent will then disconnect and your are done
  #267  
Old March 12th, 2013, 05:53 PM
zerotox zerotox is offline
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by er34
Actually, it is possible.

I have worked with Symantec and Norton team for about 18 months and this is something performed regularly.

If you have valid Norton 360/Norton IS lic, just contact Norton Support or Norton Support - preferably chat.

Then, explain the agent your case and your wish - they will confirm.
The procedure requires them to perform the downgrad by remotely connecting to your machine using their remote support software (Log Me In).

Then the agent will disable/cancel your current account, he/she will uninstall your current Norton IS/360, etc, he/she will reboot, will install Norton AV (for example), will activate and update it, and will provide you with a licence for Norton AV. The new licence code will be with the same validity (expiration date) as your initial licence.
The agent will then disconnect and your are done

Yes, in this way it is, I meant in a normal, standard way without having to waste your time explaining whatever to whomever as you have paid for a more expensive product and would like to use a cheaper one. I don't see any disadvantage or loss caused to AV vendors by a customer doing this.
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  #268  
Old March 12th, 2013, 06:01 PM
er34
 
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by zerotox
Yes, in this way it is, I meant in a normal, standard way without having to waste your time explaining

I have done this numerours times for clients and it takes no more than 15 minutes (max). Norton/SYMC agents are aware of this, as I have said they do it and it is not a problem. Each and every company has its own procedures, advantages and disadvantages. It is all about their licensing/activation system.
  #269  
Old March 12th, 2013, 06:03 PM
zerotox zerotox is offline
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by er34
I have done this numerours times for clients and it takes no more than 15 minutes (max). Norton/SYMC agents are aware of this, as I have said they do it and it is not a problem. Each and every company has its own procedures, advantages and disadvantages. It is all about their licensing/activation system.

Thank you for your explanation, I suppose I overreacted a bit.
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  #270  
Old March 13th, 2013, 02:49 PM
nine9s nine9s is offline
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by er34
Actually, it is possible.

I have worked with Symantec and Norton team for about 18 months and this is something performed regularly.

If you have valid Norton 360/Norton IS lic, just contact Norton Support or Norton Support - preferably chat.

Then, explain the agent your case and your wish - they will confirm.
The procedure requires them to perform the downgrad by remotely connecting to your machine using their remote support software (Log Me In).

Then the agent will disable/cancel your current account, he/she will uninstall your current Norton IS/360, etc, he/she will reboot, will install Norton AV (for example), will activate and update it, and will provide you with a licence for Norton AV. The new licence code will be with the same validity (expiration date) as your initial licence.
The agent will then disconnect and your are done

Do you know if this would work for a service provider edition. For example Comcast offers a free Norton 360. I do not want all the system management stuff on Norton 360. Do you think Symantec would allow me to use Norton NAV or NIS instead?
  #271  
Old March 15th, 2013, 02:00 PM
er34
 
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by nine9s
Do you know if this would work for a service provider edition. For example Comcast offers a free Norton 360. I do not want all the system management stuff on Norton 360. Do you think Symantec would allow me to use Norton NAV or NIS instead?


Hi. I suspecty not. Because NIS/NAV and N360 are strictly retail products with license that is managed by standart Symantec rules. Comcast does not offer Norton 360 - they offer Norton Security Suite which is specially changed version similar to Norton 360 and Norton's Security Suite does not have a licence and is not managed and supported by regular Norton support agents:
http://xfinity.comcast.net/constantg...s/CGPS/norton/
http://xfinity.comcast.net/constantg...cid=NET_33_605

It doesn't hurt to try but as I said - I am almost sure it won't work.
  #272  
Old March 18th, 2013, 06:02 PM
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Default Re: Norton 2013 Products Final Released.

Quote:
Originally Posted by zerotox
Quote:
Originally Posted by SweX
Too bad
That's something that every vendor should have as an option for it's customers that uses the vendors suite to be able to downgrade to the AV as long as the license is valid
Yes, I agree with you. But besides ESET and Trustport, I don't know about other vendors allowing for downgrade. Kaspersky, Avira, F-secure, Bitdefender would not allow that.

You would think that offering consumers a choice would be optimal. Unfortunately a handful of years back the "all-in-one suite" became the product of choice for those who wanted security, but didn't want to invest the time and research to decide what options are best, as well as discover what options are compatible with "other" security software. However in the case of paying customers, you would think that businesses would provide the option for not using something that they paid for rather than FORCING the customer to use it. I guess they simply don't want to assume liability if a customer turns off "their" firewall and experiences a problem and wants to blame it on only the antivirus portion.
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