Can't submit to your report@prevxresearch.com email address

[jlo]

Hi, Just sent some undetected malware to you at report@prevxresearch.com but got the below message which bounced back at me?

Looks like your mailbox may be full!

Cheers

Jlo31


To: report@prevxresearch.com
Subject: Possible undetected malware
Sent: Thu, 18 Jun 2009 17:54:48 +0100

did not reach the following recipient(s):

report@prevxresearch.com on Thu, 18 Jun 2009 17:55:42 +0100
The message could not be delivered because the recipient's mailbox
is full.
< c2beaomr02.btconnect.com #5.2.2 SMTP; 552-5.7.0 Our system
detected an illegal attachment on your message. Please>

[Page42]

Originally Posted by jlo

< c2beaomr02.btconnect.com #5.2.2 SMTP; 552-5.7.0 Our system
detected an illegal attachment on your message. Please>

Did you follow these instructions...

Originally Posted by EraserHW

If you think that Prevx is not detecting a new malicious software, please pack the undetected file in a password protected RAR archive and use this password: 'infected' (without quotes)
Note: ZIP archives will be rejected by the mail server

[EraserHW]

Originally Posted by jlo

did not reach the following recipient(s):

report@prevxresearch.com on Thu, 18 Jun 2009 17:55:42 +0100
The message could not be delivered because the recipient's mailbox
is full.
< c2beaomr02.btconnect.com #5.2.2 SMTP; 552-5.7.0 Our system
detected an illegal attachment on your message. Please>

Hello

Please, check the sticky howto thread and follow the instructions listed there to send us a sample.

Thank you.

Best regards,
Marco

[jlo]

Ah thats the problem. I only have 7-zip and that does not give the option to compact using RAR. Oh well never mind. I sent it through as a zip file which is why it was rejected.

Best wishes

Jlo31

[PrevxHelp]

Originally Posted by jlo

Ah thats the problem. I only have 7-zip and that does not give the option to compact using RAR. Oh well never mind. I sent it through as a zip file which is why it was rejected.

Best wishes

Jlo31

We also accept 7z - basically any archive which is non-zip will go through

[jlo]

Originally Posted by PrevxHelp

We also accept 7z - basically any archive which is non-zip will go through

Great. Will send it through compressed as 7Z now.

Thanks

Jlo31

[FanJ]

Originally Posted by PrevxHelp

We also accept 7z - basically any archive which is non-zip will go through

Hi,
Would it perhaps be a good idea to add that in the sticky ?

It is now saying that you have to use a RAR archive.

[jlo]

File added about 10 mins of sending the file in. Nice work Prevx. Quick response as normal!

[PrevxHelp]

Originally Posted by FanJ

Hi,
Would it perhaps be a good idea to add that in the sticky ?

It is now saying that you have to use a RAR archive.

Done