Active@ Disk Image failure

[alloucho]

I installed Active@ Disk Image as trial. Then i try to image the disk. This error appeared:
What´s the problem?

[demoneye]

Originally Posted by alloucho

I installed Active@ Disk Image as trial. Then i try to image the disk. This error appeared:
What´s the problem?

its mention vss .....maybe there is something in the background runing thats prevent VSS service from running? try temp disable and AV or secuirty program and reimage


chers

[alloucho]

Originally Posted by demoneye

its mention vss .....maybe there is something in the background runing thats prevent VSS service from running? try temp disable and AV or secuirty program and reimage


chers

FD-ISR is installed and running. Could this be the problem??

[Peter2150]

Originally Posted by alloucho

FD-ISR is installed and running. Could this be the problem??

It could, but shouldn't. SP uses VSS and runs along side FDISR.

There may be a bug.

[lodore]

hello alloucho,
have you had any other imaging software installed before?

[GlobalForce]

In general, which other error's are shown by the first command within this pdf?
I suppose a corrupt com catalog could be suspect, hard to tell based on minimal info.

Potential resolution's ....

VSS Troubleshooting – VSS_E_BAD_STATE, forum.storagecraft.com

JSI Tip 6951 - How do I clean up a damaged COM+ catalog in Windows 2000/XP, windowsitpro.com


S

[alloucho]

Originally Posted by lodore

hello alloucho,
have you had any other imaging software installed before?

no other imaging software was installed before. I usually take disk image with acronis TI boot cd.