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  #1  
Old July 13th, 2012, 05:51 PM
nickster_uk nickster_uk is offline
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Default Layout keeps resetting

I'm using v5.2.9.1 and the window layout keeps resetting which is a bit annoying.

I thought this issue was supposed to be fixed?

Fix: GUI opened in a large window
  #2  
Old July 13th, 2012, 06:25 PM
tommy456 tommy456 is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by nickster_uk
I'm using v5.2.9.1 and the window layout keeps resetting which is a bit annoying.

I thought this issue was supposed to be fixed?

Fix: GUI opened in a large window
yeah i thought it was marked as fixed, but it isn't it also will not reduce in size as much as the previous builds or versions did come to think of it,
Plus the GUI process crashes randomly too
  #3  
Old July 13th, 2012, 06:47 PM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Disappointing.

It seems the window is resetting on every single boot at the moment
  #4  
Old July 13th, 2012, 09:46 PM
stackz stackz is offline
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Default Re: Layout keeps resetting

Code:
Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\ESET\ESET Security\CurrentVersion\Client] "Placement"=hex:00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00,02,00,00
Paste the above into Notepad and Save as type: All files (*.*), File Name: gui_fix.reg
Double click and allow it to merge with the registry.

Now your ESET GUI will retain its position and size.

BTW, this value is never written to the registry by the installer with Win 7 x64 ( not sure about 32 bit). I reported this long ago and the issue was pretty well ignored.
  #5  
Old July 14th, 2012, 05:43 AM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by stackz
Code:
Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\ESET\ESET Security\CurrentVersion\Client] "Placement"=hex:00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00,02,00,00
Paste the above into Notepad and Save as type: All files (*.*), File Name: gui_fix.reg
Double click and allow it to merge with the registry.

Now your ESET GUI will retain its position and size.

BTW, this value is never written to the registry by the installer with Win 7 x64 ( not sure about 32 bit). I reported this long ago and the issue was pretty well ignored.

Thanks very much stackz.

I was just going to ask if anyone knew which key and value was responsible for the setting. I backed up the CU registry key before and after changing the gui size but the values were exactly the same when compared.
  #6  
Old July 14th, 2012, 06:23 AM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Argh...didn't work after a reboot.

I'm gonna try a clean install of v4.
  #7  
Old July 14th, 2012, 08:23 AM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Working as it should with v4. Think i'm gonna stick with it for a little longer.

The v5 imap issue is extremely annoying as well.
  #8  
Old July 14th, 2012, 08:42 AM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Just noticed v6 beta is available for testing...

Shouldn't v5 beta be fixed first??
  #9  
Old July 14th, 2012, 10:13 PM
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siljaline siljaline is offline
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Post Re: Layout keeps resetting

This is a known GUI re-size issue that ESET are well aware of, please submit an issue ticket.
  #10  
Old July 14th, 2012, 10:46 PM
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siljaline siljaline is offline
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Post Re: Layout keeps resetting

I highly doubt the Registry hack posted here is condoned (allowed or known by ESET), users are strongly cautioned.
  #11  
Old July 14th, 2012, 11:11 PM
stackz stackz is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by siljaline
I highly doubt the Registry hack posted here is condoned (allowed or known by ESET), users are strongly cautioned.
As stated this has been reported, it's not a registry hack, it's simply adding to the registry what ESET omitted.

At any rate, the registry solution I posted will no longer work as ESS on Win 7 x64 is not writing to this value on shutdown - though it still reads this value when you first open the GUI.
  #12  
Old July 15th, 2012, 07:09 PM
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siljaline siljaline is offline
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Post Re: Layout keeps resetting

Any lines added to Registry code is by definition a Registry hack, however you'd care to embellish what it is.

Users and Readers are strongly cautioned !!
  #13  
Old July 15th, 2012, 11:48 PM
stackz stackz is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by siljaline
Any lines added to Registry code is by definition a Registry hack, however you'd care to embellish what it is.

Users and Readers are strongly cautioned !!
Hopefully then ESET will perform an unembellished Registry Hack as well as fixing the config validation bug.
  #14  
Old July 16th, 2012, 12:53 AM
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siljaline siljaline is offline
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Post Re: Layout keeps resetting

You also have the option of posting your feedback to Future changes to EAV, you may submit a Issue support Ticket as well.
  #15  
Old July 16th, 2012, 03:02 AM
stackz stackz is offline
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Default Re: Layout keeps resetting

Just an update -
The Window placement will be successfully written to the registry provided that the GUI window is open when logging off, though not when shutting down / rebooting.

Last edited by stackz : July 16th, 2012 at 03:09 AM.
  #16  
Old July 17th, 2012, 12:01 PM
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STRYDER STRYDER is offline
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Thumbs up Re: Layout keeps resetting

Quote:
Originally Posted by nickster_uk
I'm using v5.2.9.1 and the window layout keeps resetting which is a bit annoying.

I thought this issue was supposed to be fixed?

Fix: GUI opened in a large window

Hello,

I have seen this happen on machines with remnants of an older version still installed. I recommend following the steps in this article:

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2289

and then installing 5.2.9.1 again.
  #17  
Old July 17th, 2012, 07:05 PM
nickster_uk nickster_uk is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by STRYDER
Hello,

I have seen this happen on machines with remnants of an older version still installed. I recommend following the steps in this article:

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2289

and then installing 5.2.9.1 again.

Cheers.

I used the uninstall tool previous to installing v5.2.9.1 the last time, in order to try and resolve some other bugs.

I'm happy with v4.2.71.2 for the time being. I like the look and some of the features of v5.x but there's far too many bugs. This layout issue was probably the least worrying, but still somewhat annoying.
  #18  
Old July 17th, 2012, 10:07 PM
Temp Member Temp Member is offline
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Default Re: Layout keeps resetting

Quote:
Originally Posted by siljaline
Any lines added to Registry code is by definition a Registry hack, however you'd care to embellish what it is.

Users and Readers are strongly cautioned !!


You really are a scaremonger, how many reg edits are available for Windows to do things such as add context menus like Move To/Copy to etc?

Common sense says if it says hackme.reg you do not apply it.
 

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