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  #1  
Old June 16th, 2012, 01:19 AM
rn_1604 rn_1604 is offline
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Join Date: Jun 2012
Location: SGP
Posts: 1
Default Unable to remove threat

Hi, recently I believe my computer has been infected with a virus. Eset Smart Security has been trying to remove it but to no avail.

http://i5.photobucket.com/albums/y18...viceserror.png

The notification keeps popping up consistently as well for these viruses:
http://i5.photobucket.com/albums/y18...s/trojan-1.png

It's as if these viruses cannot be removed or it kept coming back? Is there any way to remove it permanently? I cannot do a system restore as it was not turned on.
  #2  
Old June 16th, 2012, 01:36 AM
stackz stackz is offline
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Join Date: Dec 2007
Posts: 537
Default Re: Unable to remove threat

Your PC is infected with a ZeroAccess aka Sirefef variant. I'd recommend running through the READ & RUN ME FIRST at MajorGeeks and posting all required logs in their Malware Removal Forum.
  #3  
Old June 16th, 2012, 08:06 AM
get_it get_it is offline
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Join Date: Aug 2007
Posts: 99
Default Re: Unable to remove threat

How do I remove ZeroAccess (Sirefef) rootkit?

Tool:

http://download.eset.com/special/ESETSirefefRemover.exe
__________________
ESET Smart Security 6 RC
  #4  
Old June 16th, 2012, 09:02 AM
Marcos Marcos is offline
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Join Date: Nov 2002
Posts: 14,194
Default Re: Unable to remove threat

Replace the patched version of services.exe with a clean one from a clean computer. Not sure if running "sfc /scannow" would replace it but it's worth trying.
 

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