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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old February 9th, 2007, 05:10 PM
Boofer's Avatar
Boofer Boofer is offline
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Location: Port Hueneme, CA
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Default Can't delete backup files

My current version is TI 10, but for this situation it is not running.

I want to delete a previous backup but I think the "explorer" mode of TI is getting in the way. I am able to view the detailed content of the backed-up files in Windows Explorer. I get this message when I try to delete them: "It is being used by another person or program. Close any programs that might be using the file and try again." TI is not running at this time.

Nothing else is running that would have control of the backup files. Is there a "terminate-and-stay-resident" mode to TI?

-Boofer-
  #2  
Old February 9th, 2007, 05:23 PM
Phenny Phenny is offline
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Default Re: Can't delete backup files

that sounds similar to the problem with the media shell extension of
windows accessing for preview
did you really make sure all acronis stuff is terminated in the task-
manager?
TI install several sub-programs into autostart plus an auto-starting
service (look for timonitor* and acronis* or similar named .exe files
runing in the background.
It's safe to kill them off, as TI will start the necessary ones again upon
opening the program.
  #3  
Old February 9th, 2007, 05:23 PM
mfabien mfabien is offline
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Default Re: Can't delete backup files

Activate Acronis, in the menu select Backup. Set your backup to the point where you need to name your new *tib backup file. At this point, existing backup files should be listed under the drive where backups are housed.

Click an old backup and at the top of the structure tree and to the left, you have a Red X to delete.
  #4  
Old February 9th, 2007, 07:32 PM
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Boofer Boofer is offline
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Default Re: Can't delete backup files

Quote:
Originally Posted by mfabien
Activate Acronis, in the menu select Backup. Set your backup to the point where you need to name your new *tib backup file. At this point, existing backup files should be listed under the drive where backups are housed.

Click an old backup and at the top of the structure tree and to the left, you have a Red X to delete.

Excellent!

That does the job. Thanks.

-Boofer-
  #5  
Old February 9th, 2007, 08:50 PM
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jmk94903 jmk94903 is offline
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Location: San Rafael, CA
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Default Re: Can't delete backup files

Quote:
Originally Posted by Boofer
My current version is TI 10, but for this situation it is not running.

I want to delete a previous backup but I think the "explorer" mode of TI is getting in the way. I am able to view the detailed content of the backed-up files in Windows Explorer. I get this message when I try to delete them: "It is being used by another person or program.
If you clicked on the backup file so that you can see the contents, Explorer is the program using the file.

Instead of clicking on the backup first, Right-click on it and select Delete.
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  #6  
Old February 14th, 2007, 11:04 AM
loop loop is offline
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Default Re: Can't delete backup files

Hi

I have the same problem and BOTH ways to handle it dont work.

When I try mfabiens way to do it, it still says the file is in use by another
program, but actually it isn´t....

I am using Vista Ultimate btw.

Any help except booting up in DOS-Mode and delete then.... ??
  #7  
Old February 14th, 2007, 11:14 AM
Texcritter Texcritter is offline
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Default Re: Can't delete backup files

Quote:
Originally Posted by loop
Hi

I have the same problem and BOTH ways to handle it dont work.

When I try mfabiens way to do it, it still says the file is in use by another
program, but actually it isn´t....

I am using Vista Ultimate btw.

Any help except booting up in DOS-Mode and delete then.... ??

Unlocker might do it ( I don't know if it works in Vista )

http://ccollomb.free.fr/unlocker/
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  #8  
Old February 14th, 2007, 12:16 PM
loop loop is offline
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Default Re: Can't delete backup files

@Texcritter

Thanks for your help, but even Unlocker cannot solve the problem....
  #9  
Old February 25th, 2007, 07:02 AM
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Acronis Support Acronis Support is offline
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Posts: 25,885
Default Re: Can't delete backup files

Hello loop,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

Please use the Microsoft Utility "Process Explorer", available here free of charge to check what process is using the archive file, and terminate that process.

Thank you.
--
Marat Setdikov
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