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#1
May 22nd, 2012, 11:11 PM
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Can't "Update Virus Signature Database" in v6 Beta
It may have something to do with my license not being activated. When I go to change license, "Activate beta version," is grayed out.
Any ideas? Reinstall? |
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#3
May 28th, 2012, 03:51 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
No user name and password entered. Changing it to pre-release update with the radio button doesnt work either. I'll try uninstalling and reinstalling... I think its because i upgraded from v5 without uninstalling it.
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#5
June 12th, 2012, 09:12 AM
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Re: Can't "Update Virus Signature Database" in v6 Beta
i have the same problem, but i'm not buying upgrading from 5 to the 6 beta is the problem. i was not given the option of joining the beta program to create a username and password for smart security 6. see image below. one last thing if this is the future of eset-ss, logging in to get the signature files i'll be finding another security suite.
Last edited by chunkymonkey : June 12th, 2012 at 09:34 AM. |
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#6
June 12th, 2012, 07:04 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
Hello,
That does not look like a standard version of Microsoft Windows. Regards, Aryeh Goretsky
__________________
Resources: ESET · blog · documentation · FAQs · knowledge base · news · RSS · signature updates · support · Threat Center · @ESETNA (Twitter) · YouTube: ESETKnowledgebase · VirusRadar Fun Stuff: Facebook (global) · Facebook (US) · @ESET (Twitter) · YouTube: esetusa |
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#7
June 12th, 2012, 08:09 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
Quote:
what does the theme i'm running have to do with anything i asked? |
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#8
June 12th, 2012, 08:49 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
Hello,
That's what I am trying to ascertain. Could you tell us a little more about the environment in which you are using the beta test version of ESET's software? Regards, Aryeh Goretsky Quote:
__________________
Resources: ESET · blog · documentation · FAQs · knowledge base · news · RSS · signature updates · support · Threat Center · @ESETNA (Twitter) · YouTube: ESETKnowledgebase · VirusRadar Fun Stuff: Facebook (global) · Facebook (US) · @ESET (Twitter) · YouTube: esetusa |
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#9
June 12th, 2012, 10:20 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
i'm running win 7 enterprise 64 bit sp1 with current updates.
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#10
June 19th, 2012, 01:50 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
Hello,
So, no programs which modify the behavior of the Windows shell installed? Regards, Aryeh Goretsky
__________________
Resources: ESET · blog · documentation · FAQs · knowledge base · news · RSS · signature updates · support · Threat Center · @ESETNA (Twitter) · YouTube: ESETKnowledgebase · VirusRadar Fun Stuff: Facebook (global) · Facebook (US) · @ESET (Twitter) · YouTube: esetusa |
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#11
July 3rd, 2012, 03:43 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
having this same issue now with win 7 x64 ultimate with only image for windows and firefox and office 2010 installed NOTHING ELSE. what can i do??
__________________
Meatwad you're up next, with your knock-knock. Meatwad make the money see. Meatwad get the honeys G. Drivin in my car, living like a star ice on my fingers and my toes, and im a taurus "Some days your the windshield. Some days your the bug" Eset ESS V6 / Webroot WSA / Avast! IS V8 |
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#12
July 3rd, 2012, 06:03 PM
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Re: Can't "Update Virus Signature Database" in v6 Beta
ESET has posted the following alert on their Knowledgebase. It should only be a few more hours and updates should then resume automatically.
__________________
Resources: Knowledgebase • Facebook (US) • @ESET • @ESETNA • Support • News • Blog • YouTube: ESETKnowledgebase and esetusa |
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