Question for the Moderators

[hawki]

Originally Posted by newbie2247

Thank you!

Excellent idea! I could get a refund for the Spam Module and Firewall, right? Just hang onto the Nod anti-spyware.

I didn't want to say this before but now that the cow is out of the barn, I've often heard/read that ESET's firewall is, how should I put this - no great shakes.

You read so much good and bad about ALL software and programs so after a while one becomes totally desensitized to it all and ignore it. But I have noticed that ESET/Nod32 is not in the top 10 lists anymore. Then again, WHO exactly writes these lists, right?

I hate the thought of "training" a free firewall. God, do I remember those nightmarish times. How can I get around that people? Any ideas?

dunno about the refund [o/O], but V4 is worth waiting for. Initial published tests of the beta say its a quantum improvement over V3 and has been described by one well known tester as being "Awesome."

While I am waiting for a V4 that works on my Vista 64 system (the current V4 totally kills my internet connection) I am using Outpost Pro at the standard (non-advanced) setting. I have not had to train it -- it self-learns with the aid of a large pre-established list of ok programs. If there is not a good version 4 at the end of my trial period I will keep Outpost. I have been very pleased by it and it ranks second only to Online Armor which I can't use because OA is not good on Vista 64.

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[1000db]

Eset's AV protection is still very good and consistently scores decent in most "tests". If your whole decision is based around their firewall maybe you should wait for a while at least to see what Eset does about it. If you are behind a hardware firewall you shouldn't have much to worry about. Version 3's fw works fine for me until they get v4 fw fixed.

[The Nodder]

Originally Posted by newbie2247

Are those steps that ESET sent you for firewall settings for Version 4?
I notice the knowledge base link they sent you is 3 years old.
What problems were you having with the firewall?

sorry for the delay.
Yes, they are the steps to try on V4, I already have the program set at those settings.

I've uninstalled V4 & re-installed NOD32 V3 AV & Outpost firewall and I will wait untill V4 is fixed, or I might forget all about V4.

I'm thinking ESET dont care about the firewall program, the only response in the forum was Marcus asking me to list the sites that I could not access which I did and nothing from anyone since.

[silverfox55]

I agree. ESET seem not to be bothered about our problems, so long as they continue to sell to new users. Bo??cks to the existing customers and the problems they have once they have bought the security suite. It is very ominous that we have heard nothing from the company.

[COSMO26]

http://www.wilderssecurity.com/showthread.php?t=233729

In the above thread in the Beta Forum I posted (9) users names experiencing (& posting about it) Time-outs and/or slow Page Loading. Surely Marcos, Aryeh, etc will relay to proper ESET Support that this is not an insignificant issue, and ultimately something will be done.

Keeping this Thread alive should Help!

[woofa]

Originally Posted by 1000db

Eset's AV protection is still very good and consistently scores decent in most "tests". If your whole decision is based around their firewall maybe you should wait for a while at least to see what Eset does about it. If you are behind a hardware firewall you shouldn't have much to worry about. Version 3's fw works fine for me until they get v4 fw fixed.

I think this is less true than it was previously. I liked V3 over competition in particular because it virtually never made a false hit. V4 false hits just like a number of other programs. I collected for years items which various AV have given false hits on and now V4 is hitting on them when V3 didn't. I haven't yet had a problem with V4 and the firewall as others are having here but I really am not happy about the false hits becoming part of the ESET AV experience. It's just as important that an AV only hit on actual malware and not something benign (which it can't even specifically identify and only makes a guess at) as it is that it catch true malware.

[1000db]

I agree about the false positives. NOD32 seems to be slipping in that area...an area it has excelled in in the past.