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Old June 25th, 2010, 08:12 AM
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Question Blank entry in PSO

Prevx v3.0.5.171 with FB/PSO

Hi, no big deal i presume ? Don't remember seeing that blank entry before. Is it normal, if so what's it for ? If not what could be causing it, and would it point to something else not being right ?

Name:  pre.gif
Views: 160
Size:  40.7 KB
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  #2  
Old June 25th, 2010, 08:21 AM
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Default Re: Blank entry in PSO

send them the log to examine
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Old June 25th, 2010, 08:44 AM
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Default Re: Blank entry in PSO

@Cudni

Quote:
send them the log to examine

Will do, thanks
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Old June 25th, 2010, 08:46 AM
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Default Re: Blank entry in PSO

I had that blank space as well. I reinstalled Prevx and it went away.
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  #5  
Old June 25th, 2010, 09:53 AM
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Default Re: Blank entry in PSO

@Cudni

Log sent

@Kid Shamrock
Quote:
I had that blank space as well. I reinstalled Prevx and it went away
.

So not just me thanks

Really don't want to reinstall unless it's a serious problem, so i'll wait to see what Prevx says.
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  #6  
Old June 25th, 2010, 11:04 AM
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Default Re: Blank entry in PSO

Quote:
Originally Posted by CloneRanger
@Cudni

Log sent

@Kid Shamrock
.

So not just me thanks

Really don't want to reinstall unless it's a serious problem, so i'll wait to see what Prevx says.

It isn't just you, but it's not an issue We've made some fundamental changes to SafeOnline behind-the-scenes recently which inadvertently created the blank line. However, protection is still fully active and if you do get bothered by it, you can uninstall/reinstall or click the "Reset" button (but you'll lose your SafeOnline configuration).
  #7  
Old June 25th, 2010, 02:24 PM
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Default Re: Blank entry in PSO

@PrevxHelp

Quote:
It isn't just you, but it's not an issue

Thank goodness, i can sleep tonight now

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  #8  
Old June 27th, 2010, 08:11 AM
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Default Re: Blank entry in PSO

It bothered me! I did a reset to remove it . When is the entry for amazon.com going to be fixed. Its still not correct!!!
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  #9  
Old June 28th, 2010, 12:16 PM
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Default Re: Blank entry in PSO

Quote:
Originally Posted by pling_man
It bothered me! I did a reset to remove it . When is the entry for amazon.com going to be fixed. Its still not correct!!!

There are some wider concerns with this apparently but we should have it corrected in the near future. In the meantime it would likely be best to manually add protection for Amazon domains when browsing
  #10  
Old July 2nd, 2010, 06:08 PM
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Default Re: Blank entry in PSO

Quote:
Originally Posted by PrevxHelp
There are some wider concerns with this apparently but we should have it corrected in the near future. In the meantime it would likely be best to manually add protection for Amazon domains when browsing

Don't worry I do. And prevx is protecting me anyway (and KIS). I just thought it would be nice for the default protection to work for prevx customers. Its not a major issue for me.
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