True Image Workstation 9.1 Universal Restore

[jp10558]

I have a sysprepped image from a single processor virtual machine that I have attempted to restore with Universal restore to a Lenovo T60p.

I pointed universal restore to the drivers over the network as provided from Driver Genius 2006.

Universal Restore claimed to have completed successfully.

The system booted and ran Sysprep.

As sysprep completed, and rebooted, the system now only bluescreens with this error: Stop 0x0000007B.

Any ideas how it was able to do minisetup, but now Bluescreens on boot? Any ideas on how to manage this successfully? Maybe an image without sysprep?

Sysprep by itself didn't work here as I got the same error prior to trying universal restore.

[Acronis Support]

Hello jp10558,

Thank you for choosing Acronis Workstation Disk Backup Software.

We are sorry for the delayed response.

Please note that Microsoft System Preparation Tool (Sysprep) permits replacing drivers only for Plug-and-Play devices (sound cards, network adapters, video cards etc.). If you change, for example, a motherboard or use another processor version, the restored system could be unbootable. Using Microsoft System Preparation Tool (Sysprep) does not solve this problem. In this cases Acronis Universal Restore can be used as a solution for hardware-independent system restoration. You can find more information about using Acronis Universal Restore in conjunction with Sysprep in chapter 3.7.3 "Acronis Universal Restore and Microsoft Sysprep" in the Acronis True Image 9.1 Workstation User's Guide.

As for the issue you have experienced, please clarify the following:

- Did you create an image of the entire hard drive or an image of the system partition only?

- Did you restore the image of the entire drive or the image of the system partition only?

- What version of Windows operation system you have imaged?

- What is the exact error message you have received? When exactly have you received it?

Then submit a request for technical support. Attach all the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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Aleksandr Isakov