ERAS 5, Support for V2

[Megachip]

How to re-enable the support for V2 Clients...

Not all of our clients had still upgraded but they cant connect to eras anymore and the logfile got owerflowed

[agoretsky]

Hello,

Support for NOD32 v2.x was discontinued at the end of May, 2012.

It is not possible to re-enable support for v2 engine-based products, but if you contact ESET's technical support department at +1 (866) 343-3738 (assuming you are in North America—otherwise contact your closest ESET office, distributor or reseller) they can assist you in migrating those computers to a newer version.

Regards,

Aryeh Goretsky

[Brummelchen]

Support for NOD32 v2.x was discontinued at the end of May, 2012.

just for my information - updates have been stopped also?
i have a small computer still running with 2.7 and i got now "file not found" while searching for updates.

i have in mind that updates where available for 1 or 2 years after end of download - i think time has come to upgrade?

[Megachip]

All stopped... but they missed to remove the V2 parts from documentation, so user get a bit confused.

But it was announced long time ago:
http://kb.eset.com/esetkb/index?page...S&locale=en_US

[Brummelchen]

i remember that message but i forgot the date thx

[Marcos]

Thanks for the heads-up, I've notified my colleague responsible for help and documentation.