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#1
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My evaluation trial has expired. It happened while my computer was disconnected, and now I can't get the darn pop ups off my computer. Every time I turn on my computer I get 30 pop ups! I don't want to buy the software. I just want to get rid of it. It says to use an .exe file, but I cannot find it.
Can anyone help me? I did write customer support, but they have not answered me. Thanks, Myrnabird |
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#2
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Hi,
You should have received a reply some time ago. If you have that many popups get rid of them all then simply press REMOVE in the program from the Wormguard desktop icon If you uninstalled without doing this somehow, or you deleted parts of Wormguard, you can either: a) Go to Start>Settings>Control Panel>Add/Remove Programs There should be "DiamondCS Wormguard Hook" if the hook is active. Double click it to remove it and all should be well. b) Reboot to Safe Mode and delete WGUARD.DLL in the Wormguard folder. This is messier and leaves Windows thinking there is a hook when there isnt, and this is not recommended |
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