PestPatrol - false positive

[Rossano]

Originally Posted by Frank the Perv

Hello Again Rossano,

Thank you for your response.

Of course you are correct that in the development of new security software – the implementation will not usually factor in non-conflicts with every other type of security software.

But now that you have stated that CA is aware of this, and will attempt to play nice with SpywareBlaster in the next build, I think that’s great. It’s hard to ask more than that.

More specifically on CAAS performance, can you post any links to comparative tests that have been done?

Can you give us a preview as to what improvements / additions are coming out in the next build?

Have you heard of any conflicts between CAAS and Prevx1? I’m a believer in the Prevx1 model, and I’ve been meaning to load it for awhile, but travel and life have gotten in the way…

Thank you again for your participation.


v/r Frank the Perv

Hi Frank,

about comparative tests I need to look at...probably I have got something stored on my email box Or I can ask to product management and marketing department for that.
Preview about next release: what we release is now a new UI included in RT exclusion policy in the console so in that way any user could exclude automatically the binary file creating conflict with ca antispyware.
Then other new features will be included into the software in the course of the next year.

I have heard about several conflicts so far reported and solved with the new release (by new release I do not mean a new product release but a release of a specific component whcih is PP RealTime SDK).

I am getting a list of all the legitimate applications with this kind of issue. Not aware of prevx because nobody reported that to me...probably it is not used by ca users. But I am happy to know you are reporting this to me. That's strange prevx support team did not contact me about that. I will test it to rebuild the same issue over to my lab and proceed to include in the list. Thanks for that.

Let me know for any other assistance or request

Cheers!!!

-Rossano

[the Tester]

Originally Posted by Rossano

Thanks Tester, at least somebody speaking well of PestPatrol...

Anyway for any help assistance or problems or malwares not detected let me know...

Cheers

Rossano

Your Welcome Rossano.
For the sake of curiosity I'm going to trial Pest Patrol.Haven't tried the program in 3 or 4 years.

[Rossano]

Originally Posted by the Tester

Your Welcome Rossano.
For the sake of curiosity I'm going to trial Pest Patrol.Haven't tried the program in 3 or 4 years.

Very good!!

Let me know if you need help or assistance

Cheers!

-Rossano

[the Tester]

Hey Rossano,

Unfortunately,the install didn't work.
I got a message about a corrupt file when I started the install process.
The trial download (pptrialr8 )came from etrust.

[Rossano]

Originally Posted by the Tester

Hey Rossano,

Unfortunately,the install didn't work.
I got a message about a corrupt file when I started the install process.
The trial download (pptrialr8 )came from etrust.

Do you want to use the PP8 or the latest one?

Let me know

-Rossano

[mrhero]

Rossano I sent you a PM, can you look?

[Rossano]

Originally Posted by mrhero

Rossano I sent you a PM, can you look?

Responded, thanks!

-Rossano

[the Tester]

Originally Posted by Rossano

Do you want to use the PP8 or the latest one?

Let me know

-Rossano

The latest one.

[FanJ]

Hi Rossano,

Is there a page at the CA site where info is published about the daily updates for PestPatrol?
I mean something like (just an example):
"The last definitions update for PestPatrol was on 10 November 2006".

It would make things easier for those forums where daily updates for scanners are posted.

If such a site exists, could you please give the link.

Thanks in advance !

Regards, Jan.

[Rossano]

Originally Posted by FanJ

Hi Rossano,

Is there a page at the CA site where info is published about the daily updates for PestPatrol?
I mean something like (just an example):
"The last definitions update for PestPatrol was on 10 November 2006".

It would make things easier for those forums where daily updates for scanners are posted.

If such a site exists, could you please give the link.

Thanks in advance !

Regards, Jan.

Hey Jan,

PestPatrol (new brand is CA Antispyware) is updated daily at 17.00 GMT. We have decided to make daily updates to better serve customers.
Let me know if you need more information about

-Rossano

[snapdragin]

As this thread has truely drifted way off topic from the original poster's question, we'll close it now.