TI9 fails

[jerryray]

I just purchased TI9 latest build.
Works fine on my machine, disk clone worked
Created Boot CD worked. both BU and restore

However my daughters machine a
P III 1,000 MHZ
did not.
When the CD boots up if I choose safe mode and disk clone, it restarts and ask if I want safe ot full.

So I tried full, then disk clone
These are 80gig wd drives, master and slave, same drive part number.

Meesgae reads as folows

Invalid compressed format
(err=1)<6>freeing intrd memory:13401k freed
Kernel panic: no init found
try passing init=option to kernel.

BTW ghost 8 works.

anything I could do?

[seekforever]

First thing to do is run chkdsk X: /r on all your partitions on the PC. Replace X with the drive letter of the partition being checked. It will want to reboot to do C.

[jerryray]

Thanks for the reply,
tried the chkdsk, did not find anything.

Tried the CD again, same error

How do I contact Acronis?

Thought they may have been around here to help.

[Acronis Support]

Hello jerryray,

Thank you for purchasing Acronis True Image

It seems to be that Acronis Bootable Media, that you possess is corrupt or damaged. Could you please create a new ISO with Acronis Media Builder, then burn it to a blank CD and try again. If it fails, please contact our customer support.

Thank you.
--
Fedor Kurbatov

[jerryray]

I have tried that, seems to have something to do with having a second partition that is fat32.

I did try contacting support and customer service, no response yet.

[Acronis Support]

Hello jerryray,

Could you please let us know your Acronis request # (e.g. [Acronis #123456]) which was sent to you in autoreply to your letter? We will find out the reason for the delay. If you have not received an autoreply then please send us a Private Message containing your e-mail address.

Thank you.
--
Aleksandr Isakov