System can't find script to run scheduled operation

[michael_in_atlanta]

For some reason, starting on about April 9, my scheduled backups stopped running.

The scheduled backups start, then, according to the log, terminate with the message "Module Error (Code) 104(0x1006 No such file...../Scripts/6C7EC66D-etc. -etc. " This applies to two separate scheduled operations.

I executed a manual incremental backup without a problem, as well as a trial full backup to the Secure Zone (started then user terminated till later). The only change to the system I can recall from around April 9 is installing the new Microsoft Antispyware program.

[Acronis Support]

Hello michael_in_atlanta,

Thank you for choosing Acronis Disk Backup Software.

Please delete your sheduled tasks then run new scheduled backups. If the problem remains please do the following:

- Download the http://www.acronis.com/files/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:

schedmgr get report > schedreport.txt

- Send the created schedreport.txt file to support@acronis.com along with the description of the problem.

Thank you.
--
Irina Shirokova

[michael_in_atlanta]

I ran

schedmgr get report > c:\schedreport.txt

I could read the report in the DOS window, but could not get it to write to a txt file. It gave a "bad command" message after printing the report to the window.

It may be that I am too many years away from writing DOS command lines?

[Acronis Support]

Hello michael_in_atlanta,

To be absolutely sure everyhting will work please follow the step-by-step instruction:

1. Save the schedmgr.exe file on C:\ drive;
2. Open "Start" -> "Run" and input the command
cmd
3. Input the command
cd C:\
4. Input the command
schedmgr get report > schedreport.txt

Please input all the commands exactly in the way they are written here. After that you will find the file schedreport.txt on the C:\ drive.

Also please check whether the problem persists if you temporarily uninstall Microsoft Antispyware.

Thank you.
--
Ilya Toytman