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#1
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Here's my logfile from this morning's scan. Thank you for any help you can provide. (And for what it's worth, over the weekend I began having problems with searching and visiting web pages. I get "page cannot be displayed" errors frequently, and if I hit "refresh", the page will appear. I've also got the annoying Lycos search window that appears whenever I attempt a search with my google toolbar browser. Can you teach me how to rid the computer of this?
Thank you! Greg Logfile of HijackThis v1.97.7 Scan saved at 9:21:04 AM, on 6/28/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\LTMSG.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe C:\WINDOWS\System32\hphmon05.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\ScanSoft\OmniPageSE\opware32.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\ALCXMNTR.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\System32\gearsec.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\PROGRA~1\MI1933~1\Office10\OUTLOOK.EXE C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray\sgtray.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\S2U4HFSK\HijackThis[1].exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7 O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [HozD7Hn] C:\documents and settings\owner\local settings\temp\HozD7Hn.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE" O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: Research (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...ctor/swdir.cab O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/995...TunesSetup.exe O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://pfricker.dnsalias.org/activex/AxisCamControl.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...l_v1-0-3-0.cab |
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#2
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Hi Greg McNair,
Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in. These easily get lost in a Temp folder. Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/ O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll O4 - HKLM\..\Run: [HozD7Hn] C:\documents and settings\owner\local settings\temp\HozD7Hn.exe Then reboot into safe mode and delete: C:\Program Files\SEP <= entire folder Then (still in safe mode) use the Disk Cleanup Utility to empty all your Temp folders. Post a new log when you are done, so we can see if everything worked out as planned. Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#3
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Pieter, I followed your advice to the letter, but was unable to run the disk cleanup utility in safe mode. The first time I tried it, it started, but wouldn't continue. I left it for a couple of hours, and no change in status. I tried running it a couple more times, and it wouldn't even appear in a window as being "in process". I have not run the cleanup utility in regular (non-safe) mode either. BTW, I also unzipped the program in it's own folder as you said.
Here's the new logfile. Thank you for your help with this. You're quite a patient person to be helping strangers like this! Logfile of HijackThis v1.97.7 Scan saved at 9:59:44 PM, on 6/28/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\LTMSG.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe C:\WINDOWS\System32\hphmon05.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\ScanSoft\OmniPageSE\opware32.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\ALCXMNTR.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\System32\gearsec.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray\sgtray.exe C:\Documents and Settings\Owner\Desktop\HIJACK\HijackThis.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7 O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE" O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: Research (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...ctor/swdir.cab O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/995...TunesSetup.exe O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://pfricker.dnsalias.org/activex/AxisCamControl.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...l_v1-0-3-0.cab |
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#4
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Hi Greg,
With the DiskCleanup I was aiming to get rid of: C:\documents and settings\owner\local settings\temp\HozD7Hn.exe in particular. The Local Settings folder is hidden by default. To "unhide" hidden files and folders: Launch My Computer from the Desktop Icon. Select View, Details. Select the Folders button. Select Tools, Folder Options. Then select the View Tab. Select the Show hidden files and folders radio button is selected and that the Hide file extensions for known file types check box is unchecked. Once this is done, select Apply and then Like Current Folder (located near the top of the Folder Options box). Then select OK. Once you have these showing please empty this folder C:\documents and settings\owner\local settings\temp Do NOT delete the folder itself, just everything in it. Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#5
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Pieter, sorry for not getting back to you and following up on your advice until now, but I have been out of town. I have done as you advised, and there's a few files I can't delete. Here they are:
- IadHide4.dll - ~PST8914.tmp - and a couple of files that appear to be related to vehicle searches in Auto Trader Online. Everything else was "deletable" with exception to the folders in which the above named files reside. What's next? Want me to run another log and post it so we can be sure it's all clean? Thanks again! Greg |
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