(Web Shield) Web sites with Mailware Bug?

[gate1975mlm]

Hey guys,

I noticed sometimes when you visit a web site that may have mailware and you normally get that Webroot message box with the Allow or don't allow well sometimes I get no message box however the whole IE windows gets covered with some kind of overlay window and the only way to get rid of it I have to open task manager and close IE from there.

Has anyone ever seen this happen before?

And can it be fixed?

I saw this happen just the other day again however I don't remember the web site. But I am reporting this anyway to see if this kind of issue could be fixed when you run into a web site with mailware.

It happens with Secure Anywhere Complete 2012 Version 8.0.1.203 but not sure if it would still happen with the latest betas.

I would love to post a screenshot showing the issue but I don't have one right now.

I have seen this strange overlay taking over IE for a while now and it was only until this week when I relized it must be Webroot Secure Anywhere Complete causing it.

[Triple Helix]

Have you tried to disable Web Threat Shield via the main GUI>PC Security>And click on the Web Threat Shield button and turn it off to see if that's the problem?

TH

[PrevxHelp]

We have recently improved this in the build currently still in the closed beta. I'd expect you'll see a pretty significant improvement when it's released.

[gate1975mlm]

Originally Posted by Triple Helix

Have you tried to disable Web Threat Shield via the main GUI>PC Security>And click on the Web Threat Shield button and turn it off to see if that's the problem?

TH

No I have not tried to disable it. However I never got this strange overlay window before ever installing Webroot.

I am almost certain Webroot is the cause.

[gate1975mlm]

Originally Posted by PrevxHelp

We have recently improved this in the build currently still in the closed beta. I'd expect you'll see a pretty significant improvement when it's released.

Great news looking forward to this build! And hopfully it will fix these strange overlay windows that I see once in a while.

[gate1975mlm]

Originally Posted by PrevxHelp

We have recently improved this in the build currently still in the closed beta. I'd expect you'll see a pretty significant improvement when it's released.

I just sent you a PM about an issue I am seeing where the Web Shield is causing the whole screen to go white. And I have to kill the browser using Task manager.

Did not post here because of the web site content.

Thanks

[trjam]

Originally Posted by PrevxHelp

We have recently improved this in the build currently still in the closed beta. I'd expect you'll see a pretty significant improvement when it's released.

Truer words have never been spoken. WSA has a recipe that will be oven baked and ready to go later this fall that should, shut all the critics up. A long time coming, but it will be a stand-alone to envy all the others here. Nuff said.

[gate1975mlm]

Originally Posted by trjam

Truer words have never been spoken. WSA has a recipe that will be oven baked and ready to go later this fall that should, shut all the critics up. A long time coming, but it will be a stand-alone to envy all the others here. Nuff said.

Do you have some inside info?

[Triple Helix]

Originally Posted by gate1975mlm

I just sent you a PM about an issue I am seeing where the Web Shield is causing the whole screen to go white. And I have to kill the browser using Task manager.

Did not post here because of the web site content.

Thanks

I'm having this issue also so Joe and I are going to do a remote session when he has time!

TH

[Triple Helix]

Please see this Post: http://www.wilderssecurity.com/showp...53&postcount=4

TH

[Triple Helix]

Please see this post for a work around until fixed: http://www.wilderssecurity.com/showp...76&postcount=7

TH