ESS 6 and Windows 8.

[MartinPe]

I know I'm way early about this but, does Eset upcoming ESS 6 will work nicely with Windows 8? Or we will have to wait a bit when the OS is available in october. I may install it sooner since it will be available this month to Technet / MSDN subs.

Martin.

[Marcos]

It should work fine with Win8 RTM. Make sure to enable pre-release updates so that modules with full Win8 support are downloaded.

[Temp Member]

Apart from HIP will not work in RTM

[Shantanu]

that's true. not only hips but also many other funtions are not working in win8 rtm. plus constantly crashing. any help?

[xxJackxx]

Also (a cosmetic issue) the Uninstall icon on the Windows 8 start screen looks pixelated. A higher resolution one would look much better.

[Temp Member]

^^ Same with the Notification Area ESS icon if you have DPI set at 120% (possibly other DPI's also) and its mentioned in a thread here.

[agoretsky]

Hello,

Please make sure you have enabled downloading of pre-release modules to obtain latest updates for improved Microsoft Windows 8 compatibility.

Issue with icons and high-DPI settings is under investigation.

Regards,

Aryeh Goretsky

[agoretsky]

Hello,

Please make sure pre-release updates are enabled.

Please let us know about any issues you are experiencing which have not already been reported by other members. Because Windows 8 is so new, it is very important that you provide detailed information about your configuration and how to reproduce the issues.

Regards,

Aryeh Goretsky

Originally Posted by Shantanu

that's true. not only hips but also many other funtions are not working in win8 rtm. plus constantly crashing. any help?

[Temp Member]

Tonight I made sure (manually) all my Preleases/Latest Product Version etc. settings were checked and ran update and it got a big update (not sure if its one I missed before).

I then disabled the non functioning HIPS and it asked for a restart so I did so.

I then enabled HIPS and though it never asked for restart I did so and on start-up HIPS is working in Win 8 64 Ent RTM.

[bodean]

Originally Posted by Temp Member

Tonight I made sure (manually) all my Preleases/Latest Product Version etc. settings were checked and ran update and it got a big update (not sure if its one I missed before).

I then disabled the non functioning HIPS and it asked for a restart so I did so.

I then enabled HIPS and though it never asked for restart I did so and on start-up HIPS is working in Win 8 64 Ent RTM.

Wonder why you have to disable then re-enable

[Marcos]

Originally Posted by bodean

Wonder why you have to disable then re-enable

It shouldn't be necessary.

[bodean]

Installed the RC on Windows 8, HIPS was disabled/not working.

So I rebooted, same thing. So HIPS still not working...and YES, I have pre-release enabled

[agoretsky]

Hello,

Can you share the version information for your modules? Accessible in the program's window via Help and Support → About ESET Smart Security 6, and copy and paste the list of Installed Components from the dialog.

Regards,

Aryeh Goretsky

[bodean]

Originally Posted by agoretsky

Hello,

Can you share the version information for your modules? Accessible in the program's window via Help and Support → About ESET Smart Security 6, and copy and paste the list of Installed Components from the dialog.

Regards,

Aryeh Goretsky

Virus signature database: 7415 (20120824)
Update module: 1040 (20120313)
Antivirus and antispyware scanner module: 1365 (20120724)
Advanced heuristics module: 1131 (20120823)
Archive support module: 1149 (20120808)
Cleaner module: 1057 (20120626)
Anti-Stealth support module: 1032 (20120806)
ESET SysInspector module: 1226 (20120809)
Real-time file system protection module: 1007 (20111129)
Translation support module: 1074 (20120601)
HIPS support module: 1055P (20120807)
Internet protection module: 1042 (20120709)
Database module: 1022 (20120709)

[Temp Member]

Originally Posted by bodean

Wonder why you have to disable then re-enable

Because it was not "RED" disabled, it was "WHITE" which I assume is not configured, now its "GREEN".

[Donald®]

Originally Posted by bodean

Installed the RC on Windows 8, HIPS was disabled/not working.
So I rebooted, same thing. So HIPS still not working...and YES, I have pre-release enabled

Same here, Error message = "Communication with the driver failed - HIPS does not works."

ESET 6 RC 32 bits and Windows 8 Pro RTM 32 bits, and same error on 64 editions.

[bodean]

Originally Posted by bodean

Virus signature database: 7415 (20120824)
Update module: 1040 (20120313)
Antivirus and antispyware scanner module: 1365 (20120724)
Advanced heuristics module: 1131 (20120823)
Archive support module: 1149 (2012080
Cleaner module: 1057 (20120626)
Anti-Stealth support module: 1032 (20120806)
ESET SysInspector module: 1226 (20120809)
Real-time file system protection module: 1007 (20111129)
Translation support module: 1074 (20120601)
HIPS support module: 1055P (20120807)
Internet protection module: 1042 (20120709)
Database module: 1022 (20120709)

3 days since post, whats the update?

[Marcos]

HIPS should work provided that:
1, a supported version of Windows 8 is installed (with RTM it should 100% work)
2, HIPS module 1055P is installed (currently available on pre-release servers only)

If you are unsure whether your version of Windows 8 is supported, run "cmd" or "version" and post here the version number. Windows 8 RTM should display "Microsoft Windows [Version 6.2.9200]".

[Donald®]

Originally Posted by Marcos

HIPS should work provided that:
1, a supported version of Windows 8 is installed (with RTM it should 100% work)
2, HIPS module 1055P is installed (currently available on pre-release servers only)

If you are unsure whether your version of Windows 8 is supported, run "cmd" or "version" and post here the version number. Windows 8 RTM should display "Microsoft Windows [Version 6.2.9200]".

Works fine on 64 bits editions:
Windows 8 = 6.2.9200
HIPS = 1055P

No works on 32 bits editions:
Windows 8 = 6.2.9200
HIPS = 1055P

[crummock]

Just to confirm that enabling pre-release updates and getting HIPS module 1055P installed fixed the problem on my Windows 8 RTM x64 machine.

[agoretsky]

Hello,

The issue with 32-bit versions of Windows 8 is under investigation. Thank you for your report.

Regards,

Aryeh Goretsky

[agoretsky]

Hello,

On Windows 8 x86 systems, a reboot may be necessary after upgrading the HIPS module in order for it to be fully operational.

Regards,

Aryeh Goretsky

[Marcos]

I got this error on Windows 7 x86 after upgrading from v4. After a computer restart, the error was gone.