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  #1  
Old June 5th, 2012, 11:14 PM
piranha's Avatar
piranha piranha is offline
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Default only 9 days ?????

I just installed Eset Cyber Security for mac beta version and i have a notice it will expire in 9 days.....

please explain this joke !!

The windows nod32 beta version is valid for several months... (until october 2012)

Last edited by piranha : June 5th, 2012 at 11:32 PM.
  #2  
Old June 6th, 2012, 08:48 PM
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agoretsky agoretsky is offline
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Default Re: only 9 days ?????

Hello,

Verifying that the expiration notices and mechanisms work correctly is part of the beta-testing process, but it could be that ESET will release a new license (or update the existing one) before then.

Regards,

Aryeh Goretsky
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  #3  
Old June 6th, 2012, 09:55 PM
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piranha piranha is offline
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Default Re: only 9 days ?????

I thought these 9 days are from a previous trial version but I dont think so. I always tried cybersecurity until the last day.

what will happen in 8 days now... dont know...
  #4  
Old June 9th, 2012, 10:25 AM
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piranha piranha is offline
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Default Re: only 9 days ?????

this problem is solved

licence valid until : 2012-07-20

that is better !!
  #5  
Old June 10th, 2012, 03:56 PM
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piranha piranha is offline
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Default Re: only 9 days ?????

finally, i uninstalled it, too much freezing of my iMac

will try it again in some months, could be better....
  #6  
Old June 11th, 2012, 08:50 PM
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Default Re: only 9 days ?????

Hello,

Could you tell us which model of iMac, version of OS X and notable software installed on there?

Regards,

Aryeh Goretsky

Quote:
Originally Posted by piranha
finally, i uninstalled it, too much freezing of my iMac

will try it again in some months, could be better....
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  #7  
Old June 11th, 2012, 09:40 PM
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piranha piranha is offline
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Default Re: only 9 days ?????

Quote:
Originally Posted by agoretsky
Hello,

Could you tell us which model of iMac, version of OS X and notable software installed on there?

Regards,

Aryeh Goretsky

iMac (2007) 21 inches display screen
2,4 GHz Intel Core 2 Duo
3 Gb DDR2 SDRAM 667 MHz
OS X 10.6.8 Snow Leopard

Opera browser v11.62
Chromium browser v19.0.1060.0
Firefox browser v13
LibreOffice
VLC
TeamViewer

I use mainly Opera for internet and mail and Chromium for video and streaming. Since I installed Cybersecurity beta, with Chromium, I experienced many freezing with streaming for video, TV program and sports, it is very annoying. No problem with Cybersecurity v4 trial or Avast free antivirus for Mac.
  #8  
Old June 12th, 2012, 11:31 AM
Geosoft Geosoft is offline
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Default Re: only 9 days ?????

Hi Aryeh,

I can help out with this matter. I traced the freezing issue to a problem with esets_proxy process. I have already filed a ticket (which was closed as fixed on next release) #70732 that will address the freezing issue.

It was extremely annoying.
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  #9  
Old June 12th, 2012, 04:58 PM
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agoretsky agoretsky is offline
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Default Re: only 9 days ?????

Hello,

I have notified ESET's QA engineers.

Regards,

Aryeh Goretsky
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  #10  
Old June 12th, 2012, 10:33 PM
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agoretsky agoretsky is offline
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Default Re: only 9 days ?????

Hello,

Does temporarily uninstalling Chromium—just for testing purposes—make any difference?

Regards,

Aryeh Goretsky
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  #11  
Old June 13th, 2012, 09:11 AM
Geosoft Geosoft is offline
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Default Re: only 9 days ?????

Hi Aryeh,

The browser doesn't seem to make a difference. Apparently there's a problem with the proxy plugin altogether. My last straw to make me uninstall was that this happened when ESET attempted to update it's definitions.

The lock-ups typically happened on streaming content such as video streams, but not always. I've seen it happened for general web surfing as well. Applications that uses http protocol also encounters problems such as Tweetdeck, Seesmic Desktop and Boxcar.io.

My conclusion that the problem was generalized to the http protocol scanning.
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  #12  
Old July 29th, 2012, 03:52 PM
internetworld7 internetworld7 is offline
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Default Re: only 9 days ?????

What was the solution to this? I have the exact same problem. There are two processes called esets_proxy that are both running at more than 100%. I had to uninstall this as it was causing my computer to run very hot and the fans were screaming. (sorry if this was posted twice)
  #13  
Old August 6th, 2012, 09:21 PM
Geosoft Geosoft is offline
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Default Re: only 9 days ?????

There isn't one. We have to be patient for a new beta to be release that will fix this issue.
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  #14  
Old August 7th, 2012, 05:19 AM
internetworld7 internetworld7 is offline
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Default Re: only 9 days ?????

Quote:
Originally Posted by Geosoft
There isn't one. We have to be patient for a new beta to be release that will fix this issue.

I finally figured out that you have to disable the Web protection feature to stop the process called esets_proxy from running the CPU up to 100%. While this leaves you partially exposed, real time file protection is still running. But you're right we have to wait for the next update to fix this. Hopefully we have this by the end of the month.
  #15  
Old August 7th, 2012, 09:24 AM
Geosoft Geosoft is offline
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Default Re: only 9 days ?????

I wouldn't hold out on that hope. I reported the bug to ESET at the end of May. Still haven't seen an update.
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