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  #1  
Old June 27th, 2012, 05:52 AM
tronje tronje is offline
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Default Meaning of system tray icons?

Hello,

after discovering (by chance!) that the automatic updates for NOD32 v.2.7 had quietly ceased, I had reluctantly to update my two XP machines to v.5.2.9.1. So far so good (even though I already had a first run-in with egui.exe taking over the CPU at 100% after connection of an external USB drive, and not being stoppable short of a reboot... ).

But for now, just a simpler question:

In general, where can I find an explanation of the various (animated) system tray icons? (No luck in the Help, so far.)

In particular: both machines are "idling", but
-- in one I see the same icon in the System Tray as in the Start menu (a greenish "button" with whitish "halo"),
-- the other box shows a green button with a white letter "i" (or inverted exclamation mark?).

Right-click menus and tooltips are identical (the latter just giving version of application and database, so no ongoing startup check or anything like that).

Is this difference significant in any way?

Thanks for any tips.

UPDATE: Just when I had finished typing this post, the icon on the first machine changed to the "white letter 'i' on green background", too.

So, was there something still going on, which was just not mentioned in the tooltip?
  #2  
Old June 27th, 2012, 06:32 AM
Marcos Marcos is offline
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Default Re: Meaning of system tray icons?

V2 users have been receiving a constant notification of discontinuation of v2 in the last few months. Do you mean you haven't received any in spite of updating v2 from ESET's servers?

As for the meanings of the icon, the best would be to open the main status window which will show the reason for the changed status.
  #3  
Old June 27th, 2012, 05:12 PM
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dwomack dwomack is offline
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Default Re: Meaning of system tray icons?

There's also the following KB Article that goes over this issue:

"Why does the protection status icon change color and what does each color mean?"
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  #4  
Old June 28th, 2012, 11:09 AM
rcdailey rcdailey is offline
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Default Re: Meaning of system tray icons?

Quote:
Originally Posted by dwomack
There's also the following KB Article that goes over this issue:

"Why does the protection status icon change color and what does each color mean?"

That's helpful I assumed that when the icon has a little "i" in it, that means that there is some informational message from the Eset program. Is it only for Windows Update or for other information? I have not seen that little 'i" myself, but I frequently check for Windows updates.

Looking at configuration, I realized that currently I have notifications set to informative, rather than what I used to have set (critical). So, if something happens that is at least "informative" I guess I will see the "i" in the icon.

Last edited by rcdailey : June 28th, 2012 at 11:19 AM.
  #5  
Old July 6th, 2012, 04:11 AM
tronje tronje is offline
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Default Re: Meaning of system tray icons?

Thanks for your reply.
(And apologies for my late repsonse, I thought I had subscribed to this thread and would be notified, but apparently it didn't work out; probably my bad).

Quote:
Originally Posted by Marcos
Do you mean you haven't received any in spite of updating v2 from ESET's servers?
No, I had automatic database updates on, but never received a message about the End of Life for v.2. At one point I saw by chance that the latest update was a few days old already, and then found out about this from the ESET website.

Quote:
Originally Posted by Marcos
As for the meanings of the icon, the best would be to open the main status window which will show the reason for the changed status.
Would the "main status window" be the "Home" or the "Computer scan" window?

Right now I see the "i" icon on one and the "button with halo" icon on the other machine, but the content of those two pages is actually identical (except for numbers, dates, and such; but no different status announced).
  #6  
Old July 6th, 2012, 04:15 AM
tronje tronje is offline
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Default Re: Meaning of system tray icons?

Quote:
Originally Posted by dwomack
There's also the following KB Article
Thanks, but that article refers to the icon used in the upper right corner of the NOD32 window.

My question is however about the icons in the Windows System Tray (the area where also the "system clock" is located).

Still, the link is useful, thanks!
(And apologies for my late repsonse, I thought I had subscribed to this thread and would be notified, but apparently it didn't work out; probably my bad).
  #7  
Old July 6th, 2012, 04:20 AM
tronje tronje is offline
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Default Re: Meaning of system tray icons?

Quote:
Originally Posted by rcdailey
Is it only for Windows Update or for other information?
Actually, that seems to be the solution: If I disable the notifications about System Updates (Advanced Setup > Tools > System updates, set to "No updates"), the system tray icon indeed changes from the "i" to the "button with halo".

So that must be it. I hope they put it into the doc.s somewhere
Thanks!
  #8  
Old July 6th, 2012, 10:09 AM
rcdailey rcdailey is offline
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Default Re: Meaning of system tray icons?

Quote:
Originally Posted by tronje
Actually, that seems to be the solution: If I disable the notifications about System Updates (Advanced Setup > Tools > System updates, set to "No updates"), the system tray icon indeed changes from the "i" to the "button with halo".

So that must be it. I hope they put it into the doc.s somewhere
Thanks!

Sure, and it prompted me to go ahead and set mine to "no updates." I used to have it set that way but somehow slipped back to "critical." I check updates for Windows on a regular basis anyway, so I don't need a reminder.
 

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