Wilders Security Forums  

Go Back   Wilders Security Forums > Official ESET Support Forum > ESET Business Users Products Forum > ESET Server & Remote Administrator
User Name
Password
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread
  #1  
Old May 4th, 2012, 08:03 PM
kenwkmsi kenwkmsi is offline
Infrequent Poster
 
Join Date: Aug 2008
Posts: 13
Default Managing multiple client sites with one ERAS

We run LabTech for remote management, and it integrates with the ESET Remote Administrator Server (ERAS/ERA/RAC) Console. That's singular, as in just one.

We want to remotely manage NOD32 on multiple client site from that one console. However, all these sites have their own separate licenses.

I've been told this can't be done. But I don't give up easy. Were they telling the truth? Or is it supported?

/kenw
  #2  
Old May 14th, 2012, 09:07 PM
DrewD DrewD is offline
ESET Support
 
Join Date: Feb 2010
Posts: 88
Default Re: Managing multiple client sites with one ERAS

To manage multiple sites, you will need a centralized license for all of your clients, and also you will need to open certain ports so that antivirus clients that are external to your local network can connect to ESET RA; otherwise based on the information that you provided, you can use one ESET RA Console and then point it individually to each network, one at a time, which will require the presence of a local ESET RA server at each site.
__________________
Regards,
Drewd
ESET Knowledgebase: http://kb.eset.com
ESET RSS: http://www.eset.com/rss/
ESET Threat Blog: http://blog.eset.com/
 

Wilders Security Forums > Official ESET Support Forum > ESET Business Users Products Forum > ESET Server & Remote Administrator « Previous Thread | Next Thread »

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:55 PM.


Powered by vBulletin® Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Copyright ©2002 - 2013, Wilders Security Forums