The unofficial Shadow Defender Support Thread.

[MRF71]

Originally Posted by CyberMan969

Sandboxie doesn't have to auto-start with every reboot, you can run it on demand when you need it. I wouldn't modify the Shadow Defender and Rollback RX startup entries, leave those alone.

My SD exe has no blue icon now, has this ever happened to you? it's just a plain ole' file icon

[sdmod]

Which icon do you mean?

Originally Posted by MRF71

My SD exe has no blue icon now, has this ever happened to you? it's just a plain ole' file icon

[MRF71]

NM I rebooted and it's blue again, weird

[lurker20]

Originally Posted by CyberMan969

Try this link:

http://www.pcworld.com/downloads/fil...scription.html

Just click the Buy Full Version button and you will be redirected to the page I linked on my previous post - hopefully it'll work this time. Make sure you delete the Extended Download Service that they bundle along with SD (unless you want it of course).

Thanks for the link Cyberman. I am giving myself few more days to think on this but I have bookmarked this. (I am stuck between returnil, SD and timefreeze )

I think the direct link did not work because of the cookies.

[3x0gR13N]

Hi guys,
I must admit that I haven't been following the "Disappearance of Tony" issue closely, so I could be late to the party with the next question...

Can anyone state for certain that Tony was the sole programmer working on the SD project, or were there more people involved with compiling of SD components?

[Scott W]

Originally Posted by 3x0gR13N

Can anyone state for certain that Tony was the sole programmer working on the SD project, or were there more people involved with compiling of SD components?

I don't believe anyone here knows the answer to that for certain. Tony was the only official contact I ever knew since my introduction to SD in 2007.

[sdmod]

Tony was the only programmer as far as I know

Patrick (ex Shadow Defender moderator)

[3x0gR13N]

I did a little bit of research and was looking at image strings of loaded components of SD (Defender.exe, DefenderDaemon.exe, diskpt.sys and ShellExt.dll). Those strings often contain, amongst other things, a path to the main .pdb (Project database) file. The path can be unique and sometimes identify the person working on the project.
I've uploaded strings of mentioned SD components, from versions 320, 325 and 331 (the "suspicious one"): -https://rapidshare.com/files/193257322/SD_image_strings.zip-

Open the txt files in notepad or similar and search for ".pdb". You will see the path and what seems to be a username of the person working on the project (e:\<username>\... etc."), consistent for all versions noted above. If you search the username on Google you'll find a member of certain Black Hat/programming forums, which seems to be indicative that, at least, we're on the right track when it comes to knowledge needed to create something like SD.
I'm not a member on those forums, but said user has logged in recently, by the looks of his profile.
So, if Tony was the only one working on SD, and has used the same username as located in the above uploaded strings on forums (which, admittedly can be just a coincidence) then he is still around. That's as far as I've got while playing detective for ~30min.

FWIW, some investigation and conjecture on the matter...

[Scott W]

@3x0gR13N,

The bottom line is that the person who used to represent Shadow Defender ('tonycn') is no longer available for conversation, let alone support. Furthermore, no one responds to messages sent to the current website's sales or support contact email addresses. So with all due respect for your investigatory efforts, imho it's an exercise in futility!

Scott

[Ibrad]

@3X

Can you PM me the user name you found? I may know just the person that could look up more details about them. Plus I will do a little research myself.

[Scott W]

@Ibrad, it's 'onegg'.

[Ibrad]

Thanks I will see what I can dig up

[Ibrad]

Sadly I was unable to dig up anything on that screen name. If we knew anybody on that site maybe they could send em a PM asking if they are the same. Does not mean they would tell the truth though.

[mag1c]

Well I accidentally had Version 331 installed. I UN-installed and installed version 3.25. Hopefully nothing malicious has happened. I think I'll begin a reformat soon.

[The Shadow]

Originally Posted by mag1c

Well I accidentally had Version 331 installed. I UN-installed and installed version 3.25. Hopefully nothing malicious has happened. I think I'll begin a reformat soon.

Imho reformatting for that reason is an unnecessary drastic action. I've been running v1.1.0.331 for several months with no security issues whatsoever.

[sdmod]

ShadowDefender
Presumably you have been running Shadow Defender v1.1.0.331 without any contact or support from the people who sold you the software and purport to make and develop it but how can you be sure that there are not any security issues that you are not aware of?
You may well be right this may not be malicious software in itself and this may be just a non legitimate hijacked/hacked site selling a stolen software and raking in the money but maybe it's better to be safe than sorry and who wants to support a security software anyway that does not offer communication, support or upgrade.
Another thing I would like to mention is that I do have a small issue with your username in that by using the name ShadowDefender as your username on this forum and others it may lead people to the impression that you are something to do with the manufacture or the support of the software with particular specialist knowledge. Now I know that on the occasions that this has arisen you have said quite straightforwardly that you are not affiliated in any way but as new members arise this will come up again and again. In normal circumstances where the users have access to the developer and a level of general dialogue exists this is not a problem but with the missing developer confused users look to anything that says Shadow Defender for advice.
For example if I was to make my username Avast, Sandboxie, QuarkXpress or Admuncher you must see that it might generate confusion. There was a similar problem a while ago on this board with a person who used the username Tony which members confused with the developer at times.
I know that you think that Shadow Defender is a great software ( I agree) and want to support it but just have a think about what I have said

best wishes

Patrick (ex Shadow Defender global moderator)

Originally Posted by ShadowDefender

Imho reformatting for that reason is an unnecessary drastic action. I've been running v1.1.0.331 for several months with no security issues whatsoever.

[The Shadow]

Originally Posted by sdmod

...how can you be sure that there are not any security issues that you are not aware of?

Only in that I typically run full scans with PCAV, MBAM and Hitman Pro, none of which find any malware. Furthermore, PF doesn't alert me to any suspicious processes.

Originally Posted by sdmod

Another thing I would like to mention is that I do have a small issue with your username in that by using the name ShadowDefender as your username on this forum and others it may lead people to the impression that you are something to do with the manufacture or the support of the software with particular specialist knowledge. Now I know that on the occasions that this has arisen you have said quite straightforwardly that you are not affiliated in any way but as new members arise this will come up again and again. In normal circumstances where the users have access to the developer and a level of general dialogue exists this is not a problem but with the missing developer confused users look to anything that says Shadow Defender for advice.

I have stated quite clearly that I am in no way affiliated with Shadow Defender (past or present), but out of respect for your concern and for the software, I will abandon my username.

[LoneWolf]

Originally Posted by ShadowDefender

I have stated quite clearly that I am in no way affiliated with Shadow Defender (past or present), but out of respect for your concern and for the software, I will abandon my username.

If you want to change your user name all you need to do is PM a Wilders Administrator and explain your situation as well as your new desired user name.

[The Shadow]

Originally Posted by LoneWolf

If you want to change your user name all you need to do is PM a Wilders Administrator and explain your situation as well as your new desired user name.

As an FYI, I have requested that my username be changed to 'The Shadow'. I hope that name will not result in the same confusion issue precipitated by my current username!

[sdmod]

"The Shadow" is a great name and I hope that you understand that there was no malice intented on my part

best wishes

Patrick

Originally Posted by ShadowDefender

As an FYI, I have requested that my username be changed to 'The Shadow'. I hope that name will not precipitate the confusion issue precipitated by my current username!

[Blues7]

Originally Posted by ShadowDefender

As an FYI, I have requested that my username be changed to 'The Shadow'. I hope that will not precipitate the concern/issue which my current username apparently has.

I can't remember if Kent Allard or Lamont Cranston are posting here.
(You probably gotta have a few years on you to "get" that.)

SD, no worries, friend. While I understand the concerns brought up I don't think anyone who reads your posts here will draw any incorrect conclusions.

[LoneWolf]

Originally Posted by ShadowDefender

As an FYI, I have requested that my username be changed to 'The Shadow'.

"The Shadow" good choice, I like it.

Originally Posted by Blues7

I can't remember if Kent Allard or Lamont Cranston are posting here.
(You probably gotta have a few years on you to "get" that.)

Who Knows What Evil Lurks in the Hearts of Men?
Yea I remember......and yea I've got a few years on me.

[The Shadow]

Originally Posted by sdmod

"The Shadow" is a great name and I hope that you understand that there was no malice intented on my part

best wishes

Patrick

No problem Patrick - I'm really sorry about any confusion that my username may have caused. Actually, I bought and installed SD 331 before you enightened most of us about the website's 'ethics'. Although I have been running SD 331 without incident, I must say that I can't respect their lack of communication with the SD user-base.

[The Shadow]

Originally Posted by LoneWolf

Who Knows What Evil Lurks in the Hearts of Men?
Yea I remember......and yea I've got a few years on me.

I remember it well (so you know I'm no 'spring chicken').

[The Shadow]

Originally Posted by Blues7

I can't remember if Kent Allard or Lamont Cranston are posting here.
(You probably gotta have a few years on you to "get" that.)

SD, no worries, friend. While I understand the concerns brought up I don't think anyone who reads your posts here will draw any incorrect conclusions.

Blues, how do you know that I'm not Lamont Cranston?

The Shadow knows....