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#1
May 1st, 2012, 08:23 AM
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ESET NOD32 Installation Problem
Hello,
I had previously purchased a package of 4 ESET NOD32 V4 disks. I have been prompted the software license is set to expire. I followed the instructions to load/renew/install the AV software however I do not get a prompt to activate and enter the new code provided. The only options I am presented with are 'Repair' and 'Remove' existing software. Advice? Thanks |
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#2
May 1st, 2012, 08:50 AM
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Re: ESET NOD32 Installation Problem
Remove the old version and install new version. Assuming you are updating from 4 to 5
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once we only had ideals, today they are the only things we are missing Microsoft MVP, 2006 - 2013/14 |
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#3
May 1st, 2012, 01:00 PM
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Re: ESET NOD32 Installation Problem
The new code you've been provided...is that a username/password combination or is that a new activation key/serial number?
If username/password, then within the program window, click 'Update', press CTRL+U and type in the new license information. Click OK and click 'Update virus signature database' If activation key/serial number, go to http://www.eset.com/activate and fill out the form, including your new activation key/serial number. Once you click Submit, you'll get a new username and password. Then follow the steps above to add them to the program.
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