Padlock goes missing

[Tarnak]

I have the padlock disappearing problem reoccurring with the update to v8.0.1.173. I am using Opera 10.62.

[xXDarkStalkerxX]

Originally Posted by Tarnak

I have the padlock disappearing problem reoccurring with the update to v8.0.1.173. I am using Opera 10.62.

Same problem here with .173 .

[PrevxHelp]

It's likely that an update to Opera has changed this. I'll take a look in the next couple days and report back!

[Tarnak]

No rush! ...and I meant Opera 11.62.

[xXDarkStalkerxX]

Originally Posted by PrevxHelp

It's likely that an update to Opera has changed this. I'll take a look in the next couple days and report back!

This happen with Chrome too.

[Thankful]

Occasionally with Internet Explorer 9 as well. I am trying to pinpoint when this happens.

[PatG]

FYI, using the latest version of WSA and Chrome and the padlock is there as I type this. No problems w/Chrome.

[Triple Helix]

I have no problems with IE9, FF 12 and Opera 10.62! On Win 7 x64!

TH

[trjam]

if you minimize your browser it goes away, but once you make it full screen it reappears.

[xXDarkStalkerxX]

Originally Posted by trjam

if you minimize your browser it goes away, but once you make it full screen it reappears.

No , thats not the problem. Even on full screen it doesnt appears ( no problems on prior version) .

[Triple Helix]

Originally Posted by xXDarkStalkerxX

No , thats not the problem. Even on full screen it doesnt appears ( no problems on prior version) .

Did you try a clean reinstall to see if that helps? Also are you a Closed Beta User and what OS are you using?

TH

[Blackcat]

Have had this occasional problem for a LONG time; both on Vista, Windows 7, with both Chrome and Opera, with both the beta and the gold versions.

[Triple Helix]

I tried to break it on my system but it works fine! I can't say for Chrome as I don't use it!

TH

[Techfox1976]

We know that a browser running inside Sandboxie won't show the padlock, so that means that the WSA program needs to know the browser is there and know what its content is. If something else blocks WSA from getting this information, it won't display the padlock I'd think.

[xXDarkStalkerxX]

Originally Posted by Triple Helix

Did you try a clean reinstall to see if that helps? Also are you a Closed Beta User and what OS are you using?

TH

A clean reinstall seems to have fixed it, thanks .


Ps: Using Windows 7 x64 , closed beta user.

Edit: Problem returned.

[Triple Helix]

Originally Posted by xXDarkStalkerxX

A clean reinstall seems to have fixed it, thanks .


Ps: Using Windows 7 x64 , closed beta user.

Edit: Problem returned.

Sorry it didn't work out! Can you please contact WSA support to see if they can see something in your scan logs! https://www.webrootanywhere.com/servicewelcome.asp?

HTH,

TH

[Tarnak]

Still a problem with v8.0.1.177...

When it disappears, I have to load a https, e.g. Wilders, to bring it back, but I have to do this on and off, many times, since my browser runs most of the time.

[Paul_E]

Noticed the same problem only yesterday and padlock missing as I type this.
V8.0.1.173.-Google Chrome
Seems okay with Firefox.

[Dermot7]

Originally Posted by Tarnak

Still a problem with v8.0.1.177...

When it disappears, I have to load a https, e.g. Wilders, to bring it back, but I have to do this on and off, many times, since my browser runs most of the time.

What are your ID shield settings for normal HTTP sites?

[Tarnak]

Mine...has been this way for months.

[PrevxHelp]

Could you let me know what browser versions you're using? We have an improvement coming in the next round of builds which may correct this, but it would be worth getting our internal QA team to test through it beforehand.

Thanks!

[Tarnak]

As mentioned in my earlier post #4 above, i.e. Opera 11.62 and these extensions...