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  #1  
Old April 15th, 2012, 04:30 AM
rocky1954 rocky1954 is offline
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Default problem with k9

I have been using ESET smart security & K9 antiporn software together for a year. No problem until K9 updated & now I can no longer use the 2 together. My system uses Windows xp2. Any ideas?

Thanks

Rocky1954.
  #2  
Old April 15th, 2012, 05:07 AM
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Cudni Cudni is offline
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Default Re: problem with k9

What version Eset? You should be using the latest version of it, if possible. How do you know the 2 are not working? Can you describe what is happening? Also you should be using XP SP3
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  #3  
Old April 16th, 2012, 12:24 PM
Tele2k Tele2k is offline
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Default Re: problem with k9

I had a similar problem with Avira. I was using K9 fine for several months, K9 updated (without my permission- just a pop up that "It has been updated") and I had no internet access, without disabling K9.

I wrote to the K9 help desk, and they asked me to uninstall Avira, and try a different AV. It worked fine with Avast. Since then, I have moved to Comodo I.S. and K9 is working fine with Comodo as well. (Uninstalling Avast was a pain)

It appears that some AV's will not operate with K9. They really didn't test the new version very well, it seems.

I have it on a Dell running XP SP3.

VW
  #4  
Old April 20th, 2012, 04:40 PM
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agoretsky agoretsky is offline
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Default Re: problem with k9

Hello,

It may be a conflict between the parental control feature in ESET Smart Security 5 and K9, since they appear to do similar things. Have you tried disabling this functionality in ESET Smart Security to see if that makes any difference?

Regards,

Aryeh Goretsky
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