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  #1  
Old March 26th, 2012, 11:52 AM
Maxwel Maxwel is offline
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Join Date: Mar 2006
Posts: 46
Default Renewal doesn't work

I just renewed my licence for ESS. I have the latest version installed. I was sent an email with the exact same username and password. Even tho I entered these same values, ESS doesn't recognize that it has been renewed. It still says that my licence will expire in 12 days.
  #2  
Old March 26th, 2012, 12:07 PM
ronjor's Avatar
ronjor ronjor is online now
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Join Date: Jul 2003
Location: Texas
Posts: 46,206
Default Re: Renewal doesn't work

Even though you have a new license, it can take up to twenty four hours for it to be processed.

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2228

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2792

http://kb.eset.com/esetkb/index?page=content&id=SOLN569
  #3  
Old April 8th, 2012, 08:53 PM
Danutak Danutak is offline
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Join Date: Apr 2008
Posts: 51
Default Re: Renewal doesn't work

My renewal took about 15 minutes.
Very good Esset, I am staying with you for another 2 years
  #4  
Old April 9th, 2012, 02:17 AM
Ryan Hayward Ryan Hayward is offline
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Join Date: Jul 2005
Posts: 57
Default Re: Renewal doesn't work

I just signed up for another 3 years. I win!!!
  #5  
Old April 9th, 2012, 10:46 AM
Danutak Danutak is offline
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Join Date: Apr 2008
Posts: 51
Default Re: Renewal doesn't work

Ryan where did you find 3 years? I had seen two only
  #6  
Old April 10th, 2012, 05:31 AM
Ryan Hayward Ryan Hayward is offline
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Join Date: Jul 2005
Posts: 57
Default Re: Renewal doesn't work

I'm an australian user. Perhaps in your country, they don't have the 3 year option. I pay 125 bucks for 3 years. Works out at just over 40 bucks a year for 1 pc protection.
 

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