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  #26  
Old February 14th, 2012, 03:43 PM
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Triple Helix Triple Helix is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Heco
So kind of you to call me by my Celtic (Breton) Christian name (In French there is an acute accent above the second "e": Hervé)
If you could introduce yourself, it would be great! I don't like your username "TH"!

Cheers,
Herve, Hervé

Hi Hervé,

I'm French also French Canadian born a bread as my parents are from Quebec and we all live in Ontario now and my Name is Daniel!

Cheers,

Daniel
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Last edited by Triple Helix : February 22nd, 2012 at 07:52 PM.
  #27  
Old February 14th, 2012, 04:25 PM
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Default Re: WSA Update: v8.0.1.131

Thank you Daniel!
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  #28  
Old February 15th, 2012, 09:02 PM
pegr pegr is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Triple Helix
That's all we ask to see if we can find the culprit then Joe and his team have something to work with!
I uninstalled Shadow Defender first and the problem still occurred. I next uninstalled AppGuard and the problem appears to have stopped. I then reinstalled Shadow Defender without AppGuard and still no repeat of the problem so far, despite rebooting the system several times over the last couple of days in order to check.

It appears that there may be a conflict between WRSA and AppGuard that sometimes causes a system hang when shutting down or restarting Windows XP. As the problem is intermittent, and doesn't always occur, I can't be completely sure yet for a few more days, but the early indications are pointing in this direction.
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  #29  
Old February 15th, 2012, 10:30 PM
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by pegr
I uninstalled Shadow Defender first and the problem still occurred. I next uninstalled AppGuard and the problem appears to have stopped. I then reinstalled Shadow Defender without AppGuard and still no repeat of the problem so far, despite rebooting the system several times over the last couple of days in order to check.

It appears that there may be a conflict between WRSA and AppGuard that sometimes causes a system hang when shutting down or restarting Windows XP. As the problem is intermittent, and doesn't always occur, I can't be completely sure yet for a few more days, but the early indications are pointing in this direction.

Thanks for the help so far. Please let me know what you find after a few days!
  #30  
Old February 22nd, 2012, 07:40 PM
pegr pegr is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by PrevxHelp
Thanks for the help so far. Please let me know what you find after a few days!
The problem never reoccurred after AppGuard was uninstalled so I tried reinstalling AppGuard in order to check my findings and the system did again sometimes hang on shutdown or restart. I then uninstalled AppGuard for a second time and the problem ceased again.

It does look as though there is some kind of conflict between AppGuard and WSA on my Windows XP SP3 system that sometimes causes the system to hang on shutdown or restart, but the problem is an intermittent one that cannot be consistently reproduced so it's not easy to find the cause.
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  #31  
Old February 23rd, 2012, 11:59 AM
Sir Percy Sir Percy is offline
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Default Re: WSA Update: v8.0.1.131

v8.0.1.131?

I have the 8.0.1.82 beta installed (not closed beta), so i'm wondering whether i have an issue or this is the latest build for the standard beta builds?
  #32  
Old February 23rd, 2012, 12:01 PM
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Triple Helix Triple Helix is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Sir Percy
v8.0.1.131?

I have the 8.0.1.82 beta installed (not closed beta), so i'm wondering whether i have an issue or this is the latest build for the standard beta builds?

Can you Right Click on the Tray Icon and click Check for Updates? And if that doesn't work can you PM me your download link?

Thanks,

TH

EDIT: Removed Link!
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Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.147 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's.

Last edited by Triple Helix : February 23rd, 2012 at 03:30 PM.
  #33  
Old February 23rd, 2012, 01:33 PM
Sir Percy Sir Percy is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Triple Helix
Can you Right Click on the Tray Icon and click Check for Updates? And if that doesn't work can you PM me your download link?

Thanks,

TH

EDIT: I have a copy of your link and it does download .82 use this link to get .95 and install over top!
Ah ok, thanks Triple, indeed it has not updated on it's own or manual. i'll just do it with the installer from the link and it worked.

I imagine it would update auto if i used the code i bought for WSA, but i'm a bit cheap and will wait an extra month or two until activating that one because the beta's are very smooth IMO!

Last edited by Triple Helix : February 23rd, 2012 at 03:31 PM. Reason: removed link
  #34  
Old February 23rd, 2012, 02:38 PM
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Triple Helix Triple Helix is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Sir Percy
Ah ok, thanks Triple, indeed it has not updated on it's own or manual. i'll just do it with the installer from the link and it worked.

I imagine it would update auto if i used the code i bought for WSA, but i'm a bit cheap and will wait an extra month or two until activating that one because the beta's are very smooth IMO!

I have sent a PM to PrevxHelp about this issue because I'm not sure about the Beta Group compared to the Closed Beta Group in getting updated versions! But I'm glad you have .95 for the moment!

TH
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Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.147 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's.
  #35  
Old February 23rd, 2012, 03:06 PM
Sir Percy Sir Percy is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Triple Helix
I have sent a PM to PrevxHelp about this issue because I'm not sure about the Beta Group compared to the Closed Beta Group in getting updated versions! But I'm glad you have .95 for the moment!

TH
Alright, probably just temp quirk with my WSA install. There was never any indication anything was amiss and also works just fine after the .95 upgrade with the installer, the beta label is gone after that though.
  #36  
Old February 23rd, 2012, 03:39 PM
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Triple Helix Triple Helix is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Sir Percy
Alright, probably just temp quirk with my WSA install. There was never any indication anything was amiss and also works just fine after the .95 upgrade with the installer, the beta label is gone after that though.

PM sent!

Thanks,

TH
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Triple Helix - Microsoft® MVP Consumer Security 2012/14

VIP Member Of ASAP - (Alliance of Security Analysis Professionals™)

Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.147 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's.
  #37  
Old February 23rd, 2012, 03:59 PM
Sir Percy Sir Percy is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by Triple Helix
PM sent!

Thanks,

TH
Got it.
  #38  
Old February 24th, 2012, 07:11 PM
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fblais fblais is offline
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Default Re: WSA Update: v8.0.1.131

Can this thread be moved to Prevx Betas?
Build 131 is not released yet. (to the public)
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  #39  
Old February 24th, 2012, 07:14 PM
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Triple Helix Triple Helix is offline
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Default Re: WSA Update: v8.0.1.131

Quote:
Originally Posted by fblais
Can this thread be moved to Prevx Betas?
Build 131 is not released yet. (to the public)

Done!

TH
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Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.147 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's.
 

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