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  #1  
Old December 10th, 2011, 02:50 PM
Robin A. Robin A. is offline
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Default SugarSync and the Z: drive

There is a conflict between Returnil (Rel. 13) and the latest version of SugarSync (1.9.41). The SS Manager (the local program) can´t be opened with the virtual protection enabled, and therefore the backup can´t be synchronized.

The attached window appears. Translation: SS has detected that there are two disks in your system (C:\ and Z:\) which have the same volume serial number. SS requires that all the computer disks have a different volume serial number. To use SS, you need to change the serial number of one of these disks.

Apparently, there is no problem if SS Manager is opened first and then Returnil is enabled.
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Last edited by Robin A. : December 11th, 2011 at 10:50 AM.
  #2  
Old December 12th, 2011, 10:19 AM
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Coldmoon Coldmoon is offline
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Default Re: SugarSync and the Z: drive

Hi Robin,
Thanks for the heads up. I have alerted the engineering team and will post back as soon as I get their feedback.

Mike
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  #3  
Old February 12th, 2012, 09:41 PM
Robin A. Robin A. is offline
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Default Re: SugarSync and the Z: drive

The problem seems to have disappeared in latest version of SugarSync, 1.9.47. The SS Manager opens correctly with Returnil enabled.
  #4  
Old February 13th, 2012, 09:16 AM
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Coldmoon Coldmoon is offline
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Default Re: SugarSync and the Z: drive

Hi Robin,
thank you for the update. I have alerted the development team.

Mike
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