Can't run Partition Manager - run failed!

[davidm71]

Every time I try to run Paragon Partition Manager Professional 11
I get an error popup window that says 'Operation failed - No free partition entry
(cant create primary record). I'm wondering why it doesn't even run?
I have tried reinstalling it butnothing works. Going to have to use GParted in Linux instead!

Thanks Paragon!

Error:10004

Love beta testing software.

[davidm71]

Anyone have an idea?

Thanks.

[Cudni]

more info about your system & hd setup? Could you post a screenshot?

[davidm71]

Hi,

I have about four drives on a P8p67 Deluxe. 1 OCZ SSD with 1 efi partition, and 1 gpt Mac partition, 1 crucial Ssd with win 7 64, 1 Caviar black with ntfs and gpt Mac partition split in half, and one 150gb raptorX drive with 1 efi partition, 2 gpt guid Mac partitions, and 1 ubuntu partition with grub installed into that partition. Oh yeah!

[davidm71]

Even windows disk management utility works.

[davidm71]

Heres a picture of the error:
http://i228.photobucket.com/albums/e...71/paragon.jpg

Heres a log file I found


Date is 05/08/11, Time is 19:15:38
The internal version of BioNtDll is 10.0.10.11287 (Apr 14 2010)
The Windows version is 6.1.7601 Service Pack 1 (Microsoft Windows 7)

Basic information:
PageSize 0x1000
NumberOfPhysicalPages 0x1fe8de
Total Memory 8169 Mb
ActiveProcessorsAffinityMask 0xff
NumberProcessors 0x8

ProcessorInformation:
ProcessorArchitecture 0x0
ProcessorLevel 0x6
ProcessorRevision 0x2a07
FeatureBits 0x21993ffe
Processor: "Intel Pentium Pro or Pentium II"

System configuration:
Hard disks 4
Floppies 0
CdRoms 2
Tapes 0
Serial ports 1
Parallel ports 0

Hardware Information
HARDWARE\DESCRIPTION\System:
Component Information: 0000000000...
Identifier: AT/AT COMPATIBLE
Configuration Data: ffffffffff...
SystemBiosDate: 02/05/10
SystemBiosVersion: 41004c0041...
BootArchitecture: 0x0 (0)
PreferredProfile: 0x3 (3)
Capabilities: 0x384a5 (230565)
VideoBiosDate: 01/08/09
VideoBiosVersion: 5600650072...
HARDWARE\DESCRIPTION\System\CentralProcessor:
0:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
1:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
2:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
3:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
4:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
5:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
6:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
7:
Component Information: 0000000000...
Identifier: Intel64 Family 6 Model 42 Stepping 7
Configuration Data: ffffffffff...
ProcessorNameString: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
VendorIdentifier: GenuineIntel
FeatureSet: 0x21193ffe (555302910)
~MHz: 0xd48 (3400)
Update Signature: 0000000014...
Update Status: 0x2 (2)
Previous Update Signature: 0000000014...
Platform ID: 0x2 (2)
OK

C: => \Device\HarddiskVolume1
D: => \Device\HarddiskVolume2
E: => \Device\CdRom0
F: => \Device\IsoCdRom0
G: => \Device\CdRom1
GetSystemPartition
SystemPartition: "\Device\HarddiskVolume1"
SystemPartition: Disk 1, Part 1
OK
GetWindowsDirectory
SystemRoot: "\Device\Harddisk1\Partition1\Windows"
Windows directory: "C:\Windows"
OK
SetAutoMount, flag: 0
stored automount value: 0
OK
GetDLLVersion ...
OK

GetDLLVersion ...
OK

OpenPhysicalDrive 0x00 - OK
GetDriveParameters 0x80
IsDiskOnline 0x00
OK
IsDiskHotplug 0x00
OK

=================================================================================
Disk #0 ( 61051 MB )
Cylinders 1E67, Tracks/Cylinder FF, SectorsPerTrack 3F, BytesPerSector 200, TotalSectors 773DDA7
Media type: Fixed hard disk
=================================================================================

IDE Information:
Primary Controller - Master drive
CHS: 0x0(0x0), 0x0(0x0), 0x0(0x0)
Total Sectors: 0x00000000(0x00000000)
Model number :
Firmware rev :
Serial number:

GetDriveLayOut ... OK
====== Drive LayOutEx Information ===================================================
PartitionStyle GPT




OpenPhysicalDrive 0x01 - OK
GetDriveParameters 0x81
IsDiskOnline 0x01
OK
IsDiskHotplug 0x01
OK

=================================================================================
Disk #1 ( 122103 MB )
Cylinders 3CCE, Tracks/Cylinder FF, SectorsPerTrack 3F, BytesPerSector 200, TotalSectors EE7BB4E
Media type: Fixed hard disk
=================================================================================

IDE Information:
Disk 129 is an Fixed IDE Hard drive that supports SMART
CHS: 0x3FFF(0x3FFF), 0x10(0x10), 0x3F(0x3F)
Total Sectors: 0x00FBFC10(0x0EE7C2B0)
Model number : C300-CTFDDAC128MAG
Firmware rev : 0007
Serial number: 000000001048030059E

GetDriveLayOut ... OK
====== Drive LayOutEx Information ===================================================
PartitionStyle MBR
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 1DCF700000 800 1 07 01 1
1 0 0 0 0 00 00 0
2 0 0 0 0 00 00 0
3 0 0 0 0 00 00 0




OpenPhysicalDrive 0x02 - OK
GetDriveParameters 0x82
IsDiskOnline 0x02
OK
IsDiskHotplug 0x02
OK

=================================================================================
Disk #2 ( 953867 MB )
Cylinders 1DB01, Tracks/Cylinder FF, SectorsPerTrack 3F, BytesPerSector 200, TotalSectors 747059C1
Media type: Fixed hard disk
=================================================================================

IDE Information:
Disk 130 is an Fixed IDE Hard drive that supports SMART
CHS: 0x3FFF(0x3FFF), 0x10(0x10), 0x3F(0x3F)
Total Sectors: 0x00FBFC10(0x0FFFFFFF)
Model number : WDC WD1001FALS-00J7B0
Firmware rev : 05.00K0
Serial number: WD-WMATV0315517

GetDriveLayOut ... OK
====== Drive LayOutEx Information ===================================================
PartitionStyle MBR
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 7518342E00 800 1 07 00 1
1 7518442E00 73C86F5400 3A8C2217 2 AF 00 1
2 0 0 0 0 00 00 0
3 0 0 0 0 00 00 0




OpenPhysicalDrive 0x03 - OK
GetDriveParameters 0x83
IsDiskOnline 0x03
OK
IsDiskHotplug 0x03
OK

=================================================================================
Disk #3 ( 143086 MB )
Cylinders 4741, Tracks/Cylinder FF, SectorsPerTrack 3F, BytesPerSector 200, TotalSectors 11777601
Media type: Fixed hard disk
=================================================================================

IDE Information:
Primary Controller - Master drive
CHS: 0x0(0x0), 0x0(0x0), 0x0(0x0)
Total Sectors: 0x00000000(0x00000000)
Model number :
Firmware rev :
Serial number:

GetDriveLayOut ... OK
====== Drive LayOutEx Information ===================================================
PartitionStyle MBR
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 200 C804E00 1 1 EE 00 1
1 C805000 BA506A000 64028 2 AF 01 1
2 BB986F000 B9D091000 5DCC378 3 AF 00 1
3 175E900000 63800000 BAF4800 4 82 00 1




NtDeviceIoControlFile code 0x7400c NtDeviceIoControlFile failed: Error (0x1) Incorrect function.

NtDeviceIoControlFile code 0x7400c NtDeviceIoControlFile failed: Error (0x1) Incorrect function.

GetDriveLetter (disk 0x80 partition start 0x2
GetPartition 0x0, Sect 0x28 (Byte 0x5000)
Found partition 1:
OK
*:

GetDriveLetter (disk 0x80 partition start 0x6402
GetPartition 0x0, Sect 0x64028 (Byte 0xC805000)
Found partition 2:
OK
*:

GetDriveLetter (disk 0x80 partition start 0x6402
GetPartition 0x0, Sect 0x64028 (Byte 0xC805000)
Found partition 2:
OK
*:

ntGetVolumeName 1:800
GetPartition 0x1, Sect 0x800 (Byte 0x100000)
Found partition 1:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 1DCF700000 800 1 07 01 1
OK
\??\Volume{08eaf4c4-1c41-11df-b960-806e6f6e6963}
OK
GetDriveLetter (disk 0x81 partition start 0x800)
GetPartition 0x1, Sect 0x800 (Byte 0x100000)
Found partition 1:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 1DCF700000 800 1 07 01 1
OK
C:

ntGetVolumeName 2:800
GetPartition 0x2, Sect 0x800 (Byte 0x100000)
Found partition 1:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 7518342E00 800 1 07 00 1
OK
\??\Volume{6f807987-6a85-11e0-bde1-002683143530}
OK
ntGetVolumeName 2:3a8c2217
GetPartition 0x2, Sect 0x3A8C2217 (Byte 0x7518442E00)
Found partition 2:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
1 7518442E00 73C86F5400 3A8C2217 2 AF 00 1
OK
Can't get name from Win32 namespace.
FALSE
GetDriveLetter (disk 0x82 partition start 0x800)
GetPartition 0x2, Sect 0x800 (Byte 0x100000)
Found partition 1:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
0 100000 7518342E00 800 1 07 00 1
OK
D:

GetDriveLetter (disk 0x82 partition start 0x3A8C2217)
GetPartition 0x2, Sect 0x3A8C2217 (Byte 0x7518442E00)
Found partition 2:
PartEntry# StartingOffSet PartitionLength HidSect PartNumber PT BI Recgnz
---------- -------------- --------------- ------- ---------- -- -- ------
1 7518442E00 73C86F5400 3A8C2217 2 AF 00 1
OK
*:

SetAutoMount, flag: 0

[davidm71]

Side note: I tried installing Acronis Disk Director 11 Home and it has no problem starting up. License will cost me $30 for an upgrade. Not good...

[SIW2]

Hi David,

I haven't seen that error before.

Perhaps you could post up the fdisk.txt

and pwlog.txt as well.

Paragon techs would like to see it I am sure.

[davidm71]

Originally Posted by SIW2

Hi David,

I haven't seen that error before.

Perhaps you could post up the fdisk.txt

and pwlog.txt as well.

Paragon techs would like to see it I am sure.

I am already in contact with the techs and sent them those files. Turns out that the software runs as long as my 150GB Raptor is unplugged. Must have a problem with GUID partition systems with more than four partitions is my guess as that drive has one efi partition, two gpt hfs+ partitions, 1 ext3 linux parition, and a linux swap partition all on the same drive. I dual boot mac os and linux on that drive. The grub loader is actually installed on the linux partition itsself. Never the less Acronis Disk Director has no issues running and if they can't fix this I'm going to switch camps...

Thanks.

[Mech_An]

@davidm71

Could you please post here a screenshot of Windows Disk Manager?
* right-click on 'My computer' and choose 'Manage';
* select 'Disk Management' in 'Storage';
* maximize the window;
* click 'PrintScreen' key on the keyboard to capture the screen into the Windows Clipboard;
* paste the image and save it as JPG, GIF or PNG file;
Attach the image here.

[davidm71]

Well take a look at this. Note that Acronis has no trouble running and displaying a disk partition map.

Thanks.


http://i228.photobucket.com/albums/e...m671/disks.jpg
http://i228.photobucket.com/albums/e...71/acronis.jpg

[davidm71]

Tech support is ignoring me now. Figures..

[davidm71]

Seems like they have another partitioning disk suite that has a newer engine and they're going to let me exchange for another version. Sounds like I'm on the right track...

[Cudni]

what version do you have at the mo?

[davidm71]

PPM Pro 11 90.000.0003

[SIW2]

Yep - looks like you are fortunate to get the new one.

I will have to get hold of one too.

Let us know the build number when you get it.

[davidm71]

They want me to pay $28 to upgrade to a better version. The nerve of them. No way I'm going to that. I'd rather put the money towards an upgrade price of their competitor I mentioned before. They either give me a fixed version of what I payed or give me a complimentary swap to the PHM Pro version or no deal...

[SIW2]

Not sure what that is about.

If there is a new engine - surely it will be released as an update to the existing holders of pm 11 licenses.

[davidm71]

They said its a two week wait. Not sure what to do... pay $28 to go to the pro business version or get back just as much to down grade or wait two weeks...

[SIW2]

They will be issuing a general update in 2 weeks ?

If you want the new engine before that - then you have to pay for an upgrade?

Is that what it means ?

Tricky one - depends if you need to any partitioning in the next couple of weeks.

[davidm71]

Been using linux or Gparted on an extra partition. May do the upgrade I don't know or maybe go with an upgrade to Acronis disk director instead. Not sure about the virtualization features though with virtualbox and how that works. Sounds cool. Been playing with that for the last couple weeks as well so maybe I could use it...

Thanks.

I still think they should have offered me a free upgrade for the trouble. I mean I found a bug. They said its a 'missing feature' the fact they're app crashes when it sees a partitioning scheme its not use to. Sorry its a bug. Just my opinion...

[davidm71]

Update:

I was able to fix this run error by upgrading to the Paragon Hard Disk Management Suite Professional. Problem solved there but theres another issue with their software. The other day I installed Paragon's NTFS OSX file utility to read mac file system within windows. It completely hosed my system. I was getting blue screens left and right!

I went into event viewer and one file came up over and over again in the error report. Uli underscore something or the other . sys. I googled it and it came up as a Paragon file. Couldn't even uninstall the application. I had to restore an Acronis image file I had from a month ago loosing data. At least no more blue screens.

I mean who writes this crap? ~Removed - TOS~ This is ridiculous. I will never trust their software to my data ever again. I'm sick of beta testing this and paying for it!


~Comments removed - TOS~