Prevx 3.0.5.11 crash on seven

[dorgane]

hi,

prevx 3.0.5.11 64x crash on my win7 :
http://img141.imageshack.us/img141/5130/prevx.jpg

thank you

[dorgane]

arf i try uninstall / re install

it is 3.0.5.10 now and don't want update...
i can activate my licence because i have switch vista-> seven :
http://www.wilderssecurity.com/showt...28#post1570428

and message :
Error: (CHK007) No further system changes are allowed on this license

[sded]

I did the upgrade manually and my tray icon disappeared until I restarted the Prevx GUI.

[Habakuck]

Originally Posted by sded

I did the upgrade and my tray icon disappeared until I restarted the Prevx GUI.

I have the same problem!

But not only the tray icon disappears!

The prevx.exe pocess is running but you do not have any protection!
I tested that by executing the trojan simulator.

And i can not restart prevx.

PS: I can close the prevx.exe process via taskmanager.
After that i can restart prevx but it is showing: Protection disabled!
If i try to enable it it will disappear in the same i way i discribed earlier.

[Habakuck]

What the ****; a reboot does not fix the problem!

That is really bad. Dudes, i use PrevX stand alone so it should be reliable!
If it is crashing without any reason what will be going on if malware is running on my system?

[sded]

Prevx seems to be running ok for me now. I tried the Badpx5 test and Prevx recognized it as malware. Have you tried a reinstall?

[sded]

Another strange behavior, though. After I did the manual update to 3.0.5.11, got another autoupdate to the same version with no issues.

[sded]

S---. Just updated itself again to the same build 11. Wonder if it will continue forever? AVOID THIS BUILD!!!!! Will see what happens.

[sded]

So far, looks like the answer to above is "yes"; about every 20-30 minutes it upgrades from 11 to 11 with a popup. Waiting for 12 to relieve it.

[PrevxHelp]

The answer is "Yes" and we will be coming out with a new build shortly which will alleviate the upgrade loop for beta users

[Habakuck]

Joe, what should i do?

Reinstall? I didn't do that yet because i thought you would perhaps need a dump file or something else to try.

Should i wait for the next built?

Does this issue has something to do with the update loop?

[PrevxHelp]

Originally Posted by Habakuck

Joe, what should i do?

Reinstall? I didn't do that yet because i thought you would perhaps need a dump file or something else to try.

Should i wait for the next built?

Does this issue has something to do with the update loop?

I suspect the issue is caused by the update loop (I use Win7 x64 here and haven't seen any crashes). However, to double check - could you open Event Viewer (Start > Run > eventvwr.msc) and let me know if there are any "Error" crashes under the Windows Logs > Application folder and what the error text describes?

Thanks!

[Habakuck]

Here we are:

Name der fehlerhaften Anwendung: prevx.exe, Version: 3.0.5.2, Zeitstempel: 0x4ae4bffb
Name des fehlerhaften Moduls: prevx.exe, Version: 3.0.5.2, Zeitstempel: 0x4ae4bffb
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000e2825
ID des fehlerhaften Prozesses: 0x85c
Startzeit der fehlerhaften Anwendung: 0x01ca5678eafc0c05
Pfad der fehlerhaften Anwendung: C:\Program Files\Prevx\prevx.exe

Name der fehlerhaften Anwendung: prevx.exe, Version: 3.0.5.2, Zeitstempel: 0x4ae4bffb
Name des fehlerhaften Moduls: prevx.exe, Version: 3.0.5.2, Zeitstempel: 0x4ae4bffb
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000e2825
ID des fehlerhaften Prozesses: 0xac8
Startzeit der fehlerhaften Anwendung: 0x01ca5679075d740a
Pfad der fehlerhaften Anwendung: C:\Program Files\Prevx\prevx.exe

Name der fehlerhaften Anwendung: prevx.exe, Version: 3.0.5.3, Zeitstempel: 0x4ae54c96
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7600.16385, Zeitstempel: 0x4a5be02b
Ausnahmecode: 0xc0000374
Fehleroffset: 0x00000000000c6cd2
ID des fehlerhaften Prozesses: 0x5b4
Startzeit der fehlerhaften Anwendung: 0x01ca567ad2195c18
Pfad der fehlerhaften Anwendung: C:\Program Files\Prevx\prevx.exe

[sded]

And the icon kept disappearing too with 11. But now I have 15, so try again.