NOD32 Splash Screen Bug

[spaming]

When Windows XP is starting up, ESET Smart Security's splash screen now stays open for about 30-60 seconds (during which time my entire system is virtually unresponsive). Sort of like it is waiting for something to timeout. When ESET was loading correctly, the splash screen used to only stay up for about 5-10 seconds. I tried a complete uninstall/reinstall, but no luck. How should I troubleshoot this?


Specs:
Win XP x86 SP3, all updates installed.
Nod Version: 4.0.314.0
4GB Ram
No wifi connection

[Marcos]

Most likely the kernel is waiting for network connectivity. This usually happens with wireless connections. I'm not sure if it'd make a difference, but try disabling automatic update tasks just for the purpose of testing it.

[spaming]

the automatic update is already off

[philby]

Hello

Disabling either the wireless service or workstation service completely removes the boot-time lag for me, though sadly I need to have them running.

As you're not running wireless, you could try setting Wireless Zero Configuration to disabled - then reboot and see if Nod stops choking things...

If this doesn't do the trick, try the same with the workstation service.

HTH

philby

[spaming]

The workstation and wireless zero services doesnt exist on my computer :/

[philby]

Nothing under services.msc ?

Are you using XP Home?
Could be you lack a 'recommended' update - see Sharon's reply to the OP here.

philby

[spaming]

Yes, im using XP Home SP3.
There is no update available. XP is up to date

[spaming]

Help please

[ronjor]

Disable the splash screen. ESS does a low priority startup scan that shouldn't affect the operation of your computer programs.

[spaming]

Originally Posted by ronjor

Disable the splash screen. ESS does a low priority startup scan that shouldn't affect the operation of your computer programs.

How to disable the splash screen?

[ronjor]

Click on the tray icon, press f5 for advanced settings, and select user interface. Disable splash screen at startup.

[spaming]

The problem persists, i've noticed the system responds, the only thing that doesn't works properly it's the internet, i try to connect but it doesn't work, only after the nod32 load

[ronjor]

What other security programs are you using on your computer?

[spaming]

No other, i'm using only the NOD.

[spaming]

Please help

[ronjor]

Do you use other programs that launch on startup of your computer?

You also mentioned

When ESET was loading correctly, the splash screen used to only stay up for about 5-10 seconds.

What changed on your computer between the time it was loading correctly and now?

[spaming]

i don't remember what i've changed to ESET take so long to start.

The windows starts with: Nerocheck.exe, egui.exe, Rundll32, dumprep 0 -k, ctfmon.exe.

[ranjeetmalik]

you haven't changed anything with times when your compters OS gets old this happen just disable the startup scan in sceduler of your eset proggy....

[spaming]

The problem persists, even with all scheduled tasks off

[philby]

Originally Posted by spaming

The workstation and wireless zero services doesnt exist on my computer :/

Hello again

I'm still baffled as to how you don't have the workstation service (start > run > services.msc). I thought it was a feature of both Pro and Home...

If you can disable it - which is fine if you're not running shares on a wireless LAN - you won't have the lag anymore.

I've always had this problem running ESET post V2 on both XPsp2 and XPsp3 and have just again retested the effect of disabling the workstation service on two different machines, one with ESS v3, the other with EAV 4 on board - the c. 90 second boot lag disappears on both machines with the service off.

philby

[spaming]

Sorry now i see the workstation service and disabled it. It still take a little long to load but less than before.
So thanks