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Attempt edit task --> ATIH2009 Not Responding
I'm running Acronis True image home 2009 build 9709
I've got two scheduled tasks:
1) folder level backups
2) complete hard drive backup
I can edit the first one.
When I attempt to edit the second, ATIH stops responding to the mouse.
Windows Task Manager reports the process is "not responding"
Restarting ATIH, I can reproduce the problem at will.
The tasks are run when scheduled, however I would like to edit the second one.
Anyone have a suggestion? Should I delete and recreate the task? Update scheduler? Update ATIH? All of above?
Thanks in advance!
Re: Attempt edit task --> ATIH2009 Not Responding
Thank you for using Acronis True Image
To resolve the issue please re-start Acronis scheduler, it appears that the scheduler service has been installed improperly.
- Download a special Acronis utility;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following commands in the folder you saved the file to:
schedmgr task zap
schedmgr service stop
schedmgr service uninstall
schedmgr service install
schedmgr service start
This should delete all Acronis tasks on the PC. You should manage your tasks from the scratch. Execute a backup operation and see if the issue remains.
If the issue persists, please download Acronis Scheduler, which is a special utility to update the scheduler service. The link is available here
Extract the downloaded file, run install.bat and wait for the process to be completed. The utility will automatically update the service. Reboot the computer and re-create the task. The issue should be resolved.
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