disk read error

[Jaypeak]

Hello all,
after trying to make data backup from my compact notebook to a external hdd via usb adapter and using Acronis true image home 2009 from boot cd I got a error message, can not read files. After that I did try to reboot my notebook and it faled to do so. It read (a disk read error occured). I just got the software today from your web site and need some help.
Thank

[Acronis Support]

Hello Jaypeak,

Thank you for using Acronis True Image

I suppose the file system can be corrupted. To resolve the issue could you please check the disks for errors?

- Go to the Command Prompt (Start -> Run -> cmd)
- Enter the command: "chkdsk DISK: /r"
where DISK is the partition letter you need to check. Please note, that
checking the C: drive may require you to reboot the machine.

If this doesn't help, please download Acronis Report utility available here and run it, create a report and attach to your post.

This would provide us with detailed information on the hard disk partition structure.

Thank you.

--
Oleg Lee