Getting a kernal panic from ATI Home 11.

[chucks240]

When I try to exit the boot CD to reboot, I get some sort of panic, and it goes to a prompt asking me to enter the console mode. Only way out is to reset my PC. Anybody else having this issue?

So far ATI Home 9 and 10 work fine, but 11 doesn't play well from the bootable CD.

Thanks.

[chucks240]

O.K. Tried the boot CD on another PC and it does not have the issue.
Nothing on my PC since I used ATI Home 10, except I now have a 22 in. widescreen, but ATI 10 does not have a problem with it.

Any thoughts?

[chucks240]

Man this is disappointing, I tried to do the recovery option from the windows application, well everything went well till the end, after it rebooted and finished restoring the drive it just hung my PC, I had to reset to get it to do anything.

Oh well, back to ATI Home 10. To bad there are no updates since Nov. of last year for ver. 11.

[shieber]

ATI tecovery from within windows just sets the PC to reboot into linux and then it runs the same as if you used the bootcd to start up ati under linux.

[Acronis Support]

Hello chucks240,

Thank you for choosing Acronis Backup software.

If I'm correct the issue is that when the backup under Bootable CD completes successfully it does not reboot the PC and instead of it you get some output on the screen and have to restart the computer manually.
If this is the case I'd recommend you to submit a request for technical support with the issue description and we'll provide you with the latest version of Acronis Bootable Rescue CD where the issue is to be fixed.

Thank you
--
Nikita Sakharov

[chucks240]

Thanks, I'll give them a try.

I still have my ver. 11 backup I would like to keep and use, if the backup is o.k., and its just the exiting of the recovery software that is the issue.